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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fidelity Fulfilment offers a returns management software and service designed to transform product returns into a competitive edge instead of a logistical hassle by fusing an advanced technology platform with hands-on returns processing. Their unique Unify system provides real-time tracking and validation of returns, ensuring that both brands and customers have complete visibility, which helps safeguard revenue, and it seamlessly integrates through EDI and API with prominent ecommerce platforms such as Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. The system facilitates a comprehensive returns process where customers return items, each return is validated and tracked, quality control teams evaluate the items based on specific brand standards, and returned products can be refurbished, repaired, recycled, repackaged, or restocked according to tailored guidelines. Additionally, Unify features customizable workflows, real-time inventory management, and performance tracking all accessible through a web-based interface, along with adaptable rules to meet evolving business requirements. This innovative approach not only streamlines the returns process but also enhances customer satisfaction by providing clear communication and efficient service.

Description

Our services extend beyond mere delivery; we also handle picking, storing, packing, and payment processing to streamline your operations. We empower you to increase sales while ensuring the efficient and budget-friendly movement of your products. With our secure Fulfillment Center, you can rest easy knowing your inventory is safely stored, eliminating concerns about needing extra space. We provide complimentary packaging for a polished presentation and guarantee doorstep delivery to your customers, no matter where they are located. After downloading our App, simply enter your information, specify the number of units you wish to send to our fulfillment center, and provide the pick-up location along with any necessary instructions. Once a customer makes a purchase, just input their details, and we will send them a text with a tracking link, ensuring they stay informed. Finally, we will take care of delivering the items directly to your customers, making the entire process seamless. This comprehensive approach allows you to focus more on growing your business while we handle the logistics.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Shopify
TikTok Shop
Wix
WooCommerce

Integrations

Amazon
Shopify
TikTok Shop
Wix
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fidelity Fulfilment

Founded

2010

Country

United Kingdom

Website

fidelityfulfilment.com/en/ecommerce-returns

Vendor Details

Company Name

Sendy

Founded

2014

Country

Kenya

Website

www.sendyit.com

Product Features

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Product Features

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Alternatives

Shipway Reviews

Shipway

Shipway by Unicommerce

Alternatives