Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fidelity Fulfilment offers a returns management software and service designed to transform product returns into a competitive edge instead of a logistical hassle by fusing an advanced technology platform with hands-on returns processing. Their unique Unify system provides real-time tracking and validation of returns, ensuring that both brands and customers have complete visibility, which helps safeguard revenue, and it seamlessly integrates through EDI and API with prominent ecommerce platforms such as Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. The system facilitates a comprehensive returns process where customers return items, each return is validated and tracked, quality control teams evaluate the items based on specific brand standards, and returned products can be refurbished, repaired, recycled, repackaged, or restocked according to tailored guidelines. Additionally, Unify features customizable workflows, real-time inventory management, and performance tracking all accessible through a web-based interface, along with adaptable rules to meet evolving business requirements. This innovative approach not only streamlines the returns process but also enhances customer satisfaction by providing clear communication and efficient service.
Description
Our services extend beyond mere delivery; we also handle picking, storing, packing, and payment processing to streamline your operations. We empower you to increase sales while ensuring the efficient and budget-friendly movement of your products. With our secure Fulfillment Center, you can rest easy knowing your inventory is safely stored, eliminating concerns about needing extra space. We provide complimentary packaging for a polished presentation and guarantee doorstep delivery to your customers, no matter where they are located. After downloading our App, simply enter your information, specify the number of units you wish to send to our fulfillment center, and provide the pick-up location along with any necessary instructions. Once a customer makes a purchase, just input their details, and we will send them a text with a tracking link, ensuring they stay informed. Finally, we will take care of delivering the items directly to your customers, making the entire process seamless. This comprehensive approach allows you to focus more on growing your business while we handle the logistics.
API Access
Has API
API Access
Has API
Integrations
Amazon
Shopify
TikTok Shop
Wix
WooCommerce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fidelity Fulfilment
Founded
2010
Country
United Kingdom
Website
fidelityfulfilment.com/en/ecommerce-returns
Vendor Details
Company Name
Sendy
Founded
2014
Country
Kenya
Website
www.sendyit.com
Product Features
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
Product Features
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration