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Average Ratings 0 Ratings
Description
Fidelity Fulfilment offers a returns management software and service designed to transform product returns into a competitive edge instead of a logistical hassle by fusing an advanced technology platform with hands-on returns processing. Their unique Unify system provides real-time tracking and validation of returns, ensuring that both brands and customers have complete visibility, which helps safeguard revenue, and it seamlessly integrates through EDI and API with prominent ecommerce platforms such as Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. The system facilitates a comprehensive returns process where customers return items, each return is validated and tracked, quality control teams evaluate the items based on specific brand standards, and returned products can be refurbished, repaired, recycled, repackaged, or restocked according to tailored guidelines. Additionally, Unify features customizable workflows, real-time inventory management, and performance tracking all accessible through a web-based interface, along with adaptable rules to meet evolving business requirements. This innovative approach not only streamlines the returns process but also enhances customer satisfaction by providing clear communication and efficient service.
Description
Orderwave transcends the conventional Order Management System (OMS) by serving as an all-encompassing middleware for e-commerce. Positioned at the heart of your digital infrastructure, it streamlines complex business regulations, distributes essential data to various applications, and ensures seamless access to critical insights necessary for today’s online enterprises. Its event-driven architecture empowers you to integrate your unique business rules across orders, inventory, products, payments, or any relevant aspect at every stage of your e-commerce workflow. Since a one-size-fits-all OMS rarely meets the diverse needs of every business, it is essential that your OMS aligns perfectly with your specific operational criteria. Orderwave excels in this aspect, acting as a sophisticated e-commerce middleware solution. With our specially designed rules engine, implementing your business rules becomes a straightforward process that requires no coding expertise, making it accessible for teams of all technical backgrounds. This innovative approach not only enhances efficiency but also allows for rapid adaptation to changing business needs.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fidelity Fulfilment
Founded
2010
Country
United Kingdom
Website
fidelityfulfilment.com/en/ecommerce-returns
Vendor Details
Company Name
DRG Intelligent Computer Concepts
Website
www.orderwave.com
Product Features
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
Product Features
Order Entry
Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management