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Description
Fidelity Fulfilment offers a returns management software and service designed to transform product returns into a competitive edge instead of a logistical hassle by fusing an advanced technology platform with hands-on returns processing. Their unique Unify system provides real-time tracking and validation of returns, ensuring that both brands and customers have complete visibility, which helps safeguard revenue, and it seamlessly integrates through EDI and API with prominent ecommerce platforms such as Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. The system facilitates a comprehensive returns process where customers return items, each return is validated and tracked, quality control teams evaluate the items based on specific brand standards, and returned products can be refurbished, repaired, recycled, repackaged, or restocked according to tailored guidelines. Additionally, Unify features customizable workflows, real-time inventory management, and performance tracking all accessible through a web-based interface, along with adaptable rules to meet evolving business requirements. This innovative approach not only streamlines the returns process but also enhances customer satisfaction by providing clear communication and efficient service.
Description
An interactive progress bar that updates in real-time as customers add or remove items from their shopping cart can significantly enhance the average order value by encouraging shoppers to include additional products to qualify for discounts. To prevent loss of revenue from items that are out of stock, businesses can implement a subscription feature for restock notifications, ensuring that customers receive alerts when their desired products become available again. Furthermore, by utilizing customer reviews effectively, you can transform feedback into a powerful marketing tool; our reviews marketing engine offers a user-friendly interface designed to boost sales through impactful product assessments. Additionally, with Reperks, merchants can effortlessly create dynamic and customizable loyalty programs aimed at retaining customers and enhancing their lifetime value. By incorporating social proof elements such as "50% of customers bought this together," you can provide visitors with compelling reasons to consider recommended products, ultimately leading to higher conversion rates. This combination of strategies not only improves customer engagement but also fosters long-term loyalty and repeat purchases.
API Access
Has API
API Access
Has API
Integrations
Amazon
Shopify
TikTok Shop
Wix
WooCommerce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fidelity Fulfilment
Founded
2010
Country
United Kingdom
Website
fidelityfulfilment.com/en/ecommerce-returns
Vendor Details
Company Name
OnVoard
Country
Singapore
Website
onvoard.com
Product Features
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label