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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Fidelity Fulfilment offers a returns management software and service designed to transform product returns into a competitive edge instead of a logistical hassle by fusing an advanced technology platform with hands-on returns processing. Their unique Unify system provides real-time tracking and validation of returns, ensuring that both brands and customers have complete visibility, which helps safeguard revenue, and it seamlessly integrates through EDI and API with prominent ecommerce platforms such as Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. The system facilitates a comprehensive returns process where customers return items, each return is validated and tracked, quality control teams evaluate the items based on specific brand standards, and returned products can be refurbished, repaired, recycled, repackaged, or restocked according to tailored guidelines. Additionally, Unify features customizable workflows, real-time inventory management, and performance tracking all accessible through a web-based interface, along with adaptable rules to meet evolving business requirements. This innovative approach not only streamlines the returns process but also enhances customer satisfaction by providing clear communication and efficient service.

Description

An interactive progress bar that updates in real-time as customers add or remove items from their shopping cart can significantly enhance the average order value by encouraging shoppers to include additional products to qualify for discounts. To prevent loss of revenue from items that are out of stock, businesses can implement a subscription feature for restock notifications, ensuring that customers receive alerts when their desired products become available again. Furthermore, by utilizing customer reviews effectively, you can transform feedback into a powerful marketing tool; our reviews marketing engine offers a user-friendly interface designed to boost sales through impactful product assessments. Additionally, with Reperks, merchants can effortlessly create dynamic and customizable loyalty programs aimed at retaining customers and enhancing their lifetime value. By incorporating social proof elements such as "50% of customers bought this together," you can provide visitors with compelling reasons to consider recommended products, ultimately leading to higher conversion rates. This combination of strategies not only improves customer engagement but also fosters long-term loyalty and repeat purchases.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Shopify
TikTok Shop
Wix
WooCommerce

Integrations

Amazon
Shopify
TikTok Shop
Wix
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fidelity Fulfilment

Founded

2010

Country

United Kingdom

Website

fidelityfulfilment.com/en/ecommerce-returns

Vendor Details

Company Name

OnVoard

Country

Singapore

Website

onvoard.com

Product Features

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Alternatives

Shipway Reviews

Shipway

Shipway by Unicommerce

Alternatives