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Description
Fidelis Halo, a SaaS-based cloud security platform, automates cloud computing security controls. It also provides compliance across containers, servers, and IaaS within any public, private or hybrid cloud environment. Halo's extensive automation capabilities allow for faster workflows between InfoSec (DevOps) and Halo with over 20,000 pre-configured policies and more than 150 policy templates. These templates cover standards like PCI, CIS and HIPAA. The comprehensive, bidirectional Halo API, SDK, and toolkit automate security and compliance controls in your DevOps toolchain. This allows you to identify and correct critical vulnerabilities before they go into production. Free Halo Cloud Secure edition includes full access to the Halo Cloud Secure CSPM Service for up to 10 cloud service account across any mix of AWS and Azure. Get started now to automate your cloud security journey!
Description
HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.
API Access
Has API
API Access
Has API
Integrations
Okta
Slack
Amazon Seller Central
AnyDesk
Autotask PSA
GfK Etilize
Google Cloud Platform
HubSpot Customer Platform
IBM Apptio
Mattermost
Integrations
Okta
Slack
Amazon Seller Central
AnyDesk
Autotask PSA
GfK Etilize
Google Cloud Platform
HubSpot Customer Platform
IBM Apptio
Mattermost
Pricing Details
Free
Free Trial
Free Version
Pricing Details
£59 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fidelis Security
Founded
2002
Country
United States
Website
fidelissecurity.com/platforms/fidelis-halo/
Vendor Details
Company Name
HaloCRM
Country
United Kingdom
Website
halocrm.io
Product Features
Application Security
Analytics / Reporting
Open Source Component Monitoring
Source Code Analysis
Third-Party Tools Integration
Training Resources
Vulnerability Detection
Vulnerability Remediation
Audit
Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management
Cloud Security
Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management
Cloud Workload Protection
Anomaly Detection
Asset Discovery
Cloud Gap Analysis
Cloud Registry
Data Loss Prevention (DLP)
Data Security
Governance
Logging & Reporting
Machine Learning
Security Audit
Workload Diversity
Container Security
Access Roles / Permissions
Application Performance Tracking
Centralized Policy Management
Container Stack Scanning
Image Vulnerability Detection
Reporting
Testing
View Container Metadata
Vulnerability Management
Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management