Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fidelis Halo, a SaaS-based cloud security platform, automates cloud computing security controls. It also provides compliance across containers, servers, and IaaS within any public, private or hybrid cloud environment. Halo's extensive automation capabilities allow for faster workflows between InfoSec (DevOps) and Halo with over 20,000 pre-configured policies and more than 150 policy templates. These templates cover standards like PCI, CIS and HIPAA. The comprehensive, bidirectional Halo API, SDK, and toolkit automate security and compliance controls in your DevOps toolchain. This allows you to identify and correct critical vulnerabilities before they go into production. Free Halo Cloud Secure edition includes full access to the Halo Cloud Secure CSPM Service for up to 10 cloud service account across any mix of AWS and Azure. Get started now to automate your cloud security journey!

Description

Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure
Slack
Act!
Archer
COZYROC SSIS+ Suite
Cisco Webex
Docker
Facebook
Git
KashFlow
Kubernetes
N-able MSP Manager
Ping Identity
Puppet Enterprise
QuickBooks Online
RingCentral RingEX
Skype
X (Twitter)
Xero

Integrations

Microsoft Azure
Slack
Act!
Archer
COZYROC SSIS+ Suite
Cisco Webex
Docker
Facebook
Git
KashFlow
Kubernetes
N-able MSP Manager
Ping Identity
Puppet Enterprise
QuickBooks Online
RingCentral RingEX
Skype
X (Twitter)
Xero

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$55.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fidelis Security

Founded

2002

Country

United States

Website

fidelissecurity.com/platforms/fidelis-halo/

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

haloservicedesk.com

Product Features

Application Security

Analytics / Reporting
Open Source Component Monitoring
Source Code Analysis
Third-Party Tools Integration
Training Resources
Vulnerability Detection
Vulnerability Remediation

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Cloud Workload Protection

Anomaly Detection
Asset Discovery
Cloud Gap Analysis
Cloud Registry
Data Loss Prevention (DLP)
Data Security
Governance
Logging & Reporting
Machine Learning
Security Audit
Workload Diversity

Container Security

Access Roles / Permissions
Application Performance Tracking
Centralized Policy Management
Container Stack Scanning
Image Vulnerability Detection
Reporting
Testing
View Container Metadata

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Alternatives

Runecast  Reviews

Runecast

Runecast Solutions

Alternatives

DisruptOps Reviews

DisruptOps

FireMon
HaloITSM Reviews

HaloITSM

Halo Service Solutions