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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

iCRM allows retailers and businesses to be more customer-centric by allowing them to understand their customers' needs and wants. Retail is a fast-paced business where trends can be created, profits can increase and consumers are always looking for the next big thing. Understanding retail analytics is very important. Get a better understanding of your customers' experience with your brand. Retail businesses can use our iCRM algorithms to target segmented marketing campaigns based upon specific customer characteristics such as gender, region, preferences, purchasing habits, and so on. These results will increase customer loyalty and retention. The customer data platform is managed by marketers and stores, connects, combines customer data from websites, purchases, engagements, attributes and market data. Intelligently identify the channels that are most likely to increase engagement, which will increase your ROI.

Description

To achieve increased sales, profitability, and brand visibility, retailers must communicate effectively with customers at every interaction point. Sonetto® PXM on Azure delivers a responsive solution that focuses on the customer while offering a competitive advantage. This platform streamlines the management of product information across various channels, regions, and market segments. Utilizing patented technology, Sonetto® PXM enhances the operations of global retailers by automating essential processes such as data cleaning, product management, categorization, and merchandising. The growing gap between what customers desire and what retailers can deliver is becoming more pronounced. Customers now anticipate transparency and a smooth, enriching buying experience that reflects their individual lifestyles and preferences. Conversely, retailers face significant challenges in adapting their product management practices to align with customer expectations, all while dealing with issues related to subpar product quality and the rising costs and complexities of IT infrastructure. As this tension escalates, it becomes increasingly crucial for retailers to bridge this divide and prioritize a customer-focused approach.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ai-Intelekt Inc

Founded

2024

Country

United States

Website

www.aiintelekt.com

Vendor Details

Company Name

IVIS Group

Founded

1994

Country

United Kingdom

Website

www.ivisgroup.com/sonetto/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Product Lifecycle Management

Change Management No 
Compliance Management No 
Cost Tracking No 
Design Management No 
Document Management No 
Product Data Management Yes 
Project Management No 
Requirements Management No 
Supplier Management No 

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