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Average Ratings 0 Ratings
Description
iCRM allows retailers and businesses to be more customer-centric by allowing them to understand their customers' needs and wants. Retail is a fast-paced business where trends can be created, profits can increase and consumers are always looking for the next big thing. Understanding retail analytics is very important. Get a better understanding of your customers' experience with your brand. Retail businesses can use our iCRM algorithms to target segmented marketing campaigns based upon specific customer characteristics such as gender, region, preferences, purchasing habits, and so on. These results will increase customer loyalty and retention. The customer data platform is managed by marketers and stores, connects, combines customer data from websites, purchases, engagements, attributes and market data. Intelligently identify the channels that are most likely to increase engagement, which will increase your ROI.
Description
To achieve increased sales, profitability, and brand visibility, retailers must communicate effectively with customers at every interaction point. Sonetto® PXM on Azure delivers a responsive solution that focuses on the customer while offering a competitive advantage. This platform streamlines the management of product information across various channels, regions, and market segments. Utilizing patented technology, Sonetto® PXM enhances the operations of global retailers by automating essential processes such as data cleaning, product management, categorization, and merchandising. The growing gap between what customers desire and what retailers can deliver is becoming more pronounced. Customers now anticipate transparency and a smooth, enriching buying experience that reflects their individual lifestyles and preferences. Conversely, retailers face significant challenges in adapting their product management practices to align with customer expectations, all while dealing with issues related to subpar product quality and the rising costs and complexities of IT infrastructure. As this tension escalates, it becomes increasingly crucial for retailers to bridge this divide and prioritize a customer-focused approach.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ai-Intelekt Inc
Founded
2024
Country
United States
Website
www.aiintelekt.com
Vendor Details
Company Name
IVIS Group
Founded
1994
Country
United Kingdom
Website
www.ivisgroup.com/sonetto/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Product Lifecycle Management
Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management