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Average Ratings 0 Ratings
Description
Fetchit is an intuitive software designed to instantly retrieve client information when a call comes in. It integrates smoothly with your Practice Management Software (PMS) and phone systems to display a patient’s detailed chart the moment the phone rings. By utilizing this solution, you can save valuable time, enhance customer service, and cultivate lasting relationships that encourage repeat business! On average, users can save 37 seconds per call with immediate access to charts. The software also allows for effortless updates or creation of customer information during calls. Furthermore, it aids in better staff scheduling by providing insights into call volume based on time frames or customer service representatives. Notifications enable easy access to client details within your PMS, ensuring that by the end of your greeting, the patient’s chart is available along with all necessary information to assist them effectively. If a customer is not found in your database, you can effortlessly copy their contact details to create a new chart or modify an existing one, ensuring a seamless experience for both your team and your clients. This capability not only streamlines operations but also enhances overall efficiency in managing client interactions.
Description
Aside from being founded by a practicing DVM, what sets Shepherd apart from the rest of the veterinary PiMS world is its design.
On the front end, Shepherd is built off of a traditional SOAP, which automatically builds an invoice as treatments are administered to a patient. In the words of our founder Cindy Barnes, DVM, what that means is, “If your record is accurate, so is your invoice.”
Shepherd also leverages backend automations to automatically discharge instructions and treatment notes as soon as they’re administered—meaning all client information will be created and ready by the time the patient is checked out.
On top of advanced backend functionality, we also offer integrations with leading labs. This allows users to easily order lab services from any open SOAP, and once those labs are ordered, they automatically sync inside the patient’s record.
You’ll also be able to seamlessly track and manage your inventory with our built-in inventory management tool. This allows you to see how much inventory is in your practice, as well as what inventory needs to be ordered (and even what you have too much of).
Shepherd is software for vets, by vets.
API Access
Has API
No
API Access
Has API
Yes
Integrations
3CX
Yes
AVImark
Yes
Chckup
No
Cornerstone Software
Yes
Digitail
Yes
FreeSWITCH
Yes
Impromed
Yes
RingCentral Automatic Call Recording
Yes
Star2Star
Yes
Vet S8
No
Integrations
3CX
No
AVImark
No
Chckup
Yes
Cornerstone Software
No
Digitail
No
FreeSWITCH
No
Impromed
No
RingCentral Automatic Call Recording
No
Star2Star
No
Vet S8
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$299.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FetchIt
Founded
2017
Country
United States
Website
www.fetchitdata.com
Vendor Details
Company Name
Shepherd Veterinary Software
Founded
2016
Country
United States
Website
shepherd.vet
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Veterinary
Appointment Reminders
No
Appointment Scheduling
No
Billing & Invoicing
No
Boarding Management
No
Image Storage
No
Inventory Management
No
Patient Records
No
Prescription Management
No
Treatment Plans
No
Product Features
Veterinary
Appointment Reminders
Yes
Appointment Scheduling
Yes
Billing & Invoicing
Yes
Boarding Management
Yes
Image Storage
Yes
Inventory Management
Yes
Patient Records
Yes
Prescription Management
Yes
Treatment Plans
Yes