Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fetchit is an intuitive software designed to instantly retrieve client information when a call comes in. It integrates smoothly with your Practice Management Software (PMS) and phone systems to display a patient’s detailed chart the moment the phone rings. By utilizing this solution, you can save valuable time, enhance customer service, and cultivate lasting relationships that encourage repeat business! On average, users can save 37 seconds per call with immediate access to charts. The software also allows for effortless updates or creation of customer information during calls. Furthermore, it aids in better staff scheduling by providing insights into call volume based on time frames or customer service representatives. Notifications enable easy access to client details within your PMS, ensuring that by the end of your greeting, the patient’s chart is available along with all necessary information to assist them effectively. If a customer is not found in your database, you can effortlessly copy their contact details to create a new chart or modify an existing one, ensuring a seamless experience for both your team and your clients. This capability not only streamlines operations but also enhances overall efficiency in managing client interactions.
Description
Numerous veterinary practices face challenges when it comes to filling cancellations and open appointment slots, resulting in significant financial losses each month due to unutilized openings. Oliver's waitlist feature takes the hassle out of this process by automatically filling these calendar gaps without requiring any phone calls from clinic staff. By implementing online scheduling that seamlessly integrates with your practice management system, clinics can significantly minimize phone inquiries, thus offering clients a more contemporary and efficient experience. Both clinic personnel and pet owners are increasingly inclined towards texting for its ease and speed, allowing clients to receive prompt answers while enabling staff to manage multiple conversations simultaneously. Additionally, you can securely collect deposits through the booking process or via text, eliminating the need for phone calls to gather sensitive information. With top-notch encryption in place, you can trust that your client's data will remain confidential and protected. This innovative approach not only enhances operational efficiency but also elevates the overall client experience.
API Access
Has API
No
API Access
Has API
No
Integrations
3CX
Yes
AVImark
Yes
Cornerstone Software
Yes
Digitail
Yes
FreeSWITCH
Yes
Google Business Profile
No
Google Calendar
No
Google Pay
No
Impromed
Yes
RingCentral Automatic Call Recording
Yes
Integrations
3CX
No
AVImark
No
Cornerstone Software
No
Digitail
No
FreeSWITCH
No
Google Business Profile
Yes
Google Calendar
Yes
Google Pay
Yes
Impromed
No
RingCentral Automatic Call Recording
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FetchIt
Founded
2017
Country
United States
Website
www.fetchitdata.com
Vendor Details
Company Name
Oliver Software, Inc.
Founded
2022
Country
United States
Website
getoliver.com
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Veterinary
Appointment Reminders
No
Appointment Scheduling
No
Billing & Invoicing
No
Boarding Management
No
Image Storage
No
Inventory Management
No
Patient Records
No
Prescription Management
No
Treatment Plans
No
Product Features
Veterinary
Appointment Reminders
No
Appointment Scheduling
No
Billing & Invoicing
No
Boarding Management
No
Image Storage
No
Inventory Management
No
Patient Records
No
Prescription Management
No
Treatment Plans
No