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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Fetch My Guest caters to the Independent Vacation Rental Professionals, recognizing the everyday hurdles of managing a thriving vacation rental enterprise. We understand that travelers prefer to engage directly with hosts to ensure a memorable and successful vacation rental experience. To facilitate this, we emphasize the importance of direct communication with hosts, which should not be mediated by property management systems or online travel agencies (OTAs). Our unique, member-driven marketplace provides travelers with ample opportunities to contact hosts directly, ensuring they secure the best rates on vacation rentals across leisure destinations in North America. Supported by the award-winning Fetch My Guest platform, vacation rental managers can collaborate with any advertising source or OTA that enhances their business, whether they are large listing sites, social media initiatives, or connections from our member network. This approach not only fosters better relationships between travelers and hosts but also empowers property owners to thrive in a competitive market.

Description

Mya serves as an intelligent concierge for vacation rental properties, tailored for owners and property managers aiming to assist guests while maintaining authority over property-related decisions, payments, and vendor partnerships. Available 24/7, it addresses guest inquiries via voice or text in over 20 languages. Property owners can educate Mya about their homes through interactive dialogues, ensuring that it has the necessary information to assist guests during their visits. In instances where guests report issues requiring repairs, Mya is capable of generating work orders and reaching out to the vendor chosen by the property owner; for urgent requests necessitating an in-person response, it can direct queries to a local concierge. Furthermore, Mya integrates seamlessly with various booking and property management systems, enabling operators to utilize their preferred platforms without disruption. By efficiently managing standard guest inquiries, offering tailored property instructions, organizing maintenance tasks, and providing local insights, Mya enhances the overall experience for both guests and property owners. With its innovative features, Mya represents a significant advancement in the vacation rental industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Airbnb No 
Beds24 No 
Breezeway Yes 
Cloudbeds No 
Guesty No 
Hospitable No 
Hostaway No 
Lodgify No 
Mews No 
OwnerRez No 
Smily Yes 
Smoobu No 
Vrbo No 
iGMS No 

Integrations

Airbnb Yes 
Beds24 Yes 
Breezeway No 
Cloudbeds Yes 
Guesty Yes 
Hospitable Yes 
Hostaway Yes 
Lodgify Yes 
Mews Yes 
OwnerRez Yes 
Smily No 
Smoobu Yes 
Vrbo Yes 
iGMS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fetch My Guest

Founded

2013

Country

United States

Website

www.fetchmyguest.com

Vendor Details

Company Name

Concierge Inc.

Country

United States

Website

www.meetmya.ai

Product Features

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

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