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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Easily add, import, and manage customer reviews, photos, and videos while moderating content seamlessly. Integrate reviews from platforms like Facebook and Google alongside your own to enhance your website's credibility. You have the option to approve or reject customer-submitted content before it appears on your site, ensuring quality control. Responding to both positive and negative reviews demonstrates that your store values customer feedback. Additionally, you can correct any typos or grammatical errors to uphold your brand's reputation. Encourage customers to share photos and videos with their reviews, adding to the social proof of your products. Fera offers third-party verification of real buyers, which boosts trust in your reviews among potential customers. By utilizing Fera’s extensive documentation and code examples, you can create an enriched experience for your users. Moreover, safeguarding your website while protecting customer information is essential for maintaining a trustworthy online presence.

Description

Customer feedback plays a crucial role in shaping your online image. Sadly, many individuals who feel compelled to share their experiences often do so in a negative light. With the HOTH STARS Reputation Management Software, you have the power to increase the number of positive reviews across any platform you select while also addressing any negative feedback discreetly. A simple code snippet allows you to gather reviews from various sources, such as your email signature, thank you pages, or directly from your mailing list. Customers who rate you with 4 or 5 stars will be encouraged to leave a review on your preferred site, while those who give you 1-3 stars and share their dissatisfaction will be directed to contact you privately—affording you the opportunity to resolve their concerns. Our user-friendly dashboards enable you to manage your campaigns effectively. Additionally, whether it's crafting blog entries or producing videos, we are equipped to support all your content needs and ensure your brand shines online.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AliExpress
Axis LMS
BigCommerce
Contlo
Etsy
Facebook
GemPages
Gorgias
MESA
Microsoft Excel
ParcelWILL
Ruby
ShipBob
Shopify
Smile.io
Trustpilot
Wix
Yoast SEO
Zapier
Zendesk

Integrations

AliExpress
Axis LMS
BigCommerce
Contlo
Etsy
Facebook
GemPages
Gorgias
MESA
Microsoft Excel
ParcelWILL
Ruby
ShipBob
Shopify
Smile.io
Trustpilot
Wix
Yoast SEO
Zapier
Zendesk

Pricing Details

$7 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fera

Founded

2017

Country

Canada

Website

www.fera.ai/

Vendor Details

Company Name

The HOTH

Country

United States

Website

www.thehoth.com

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives