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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Feednote is an efficient feedback management platform designed specifically for SaaS founders, independent developers, and product teams eager to create products that genuinely resonate with their users. It allows you to establish a public feedback board where users can share their ideas, report issues, and vote for the features they value the most. By leveraging these votes and insights, you can effectively prioritize your development roadmap and keep your users informed about what's on the agenda, what’s currently being worked on, and what has been completed. Notable features include: 📋 Public boards for feedback and feature suggestions 👍 An upvoting mechanism to highlight the most popular ideas 🗺️ A transparent product roadmap detailing stages from planning to completion 🔔 Notifications via Slack for any new submissions 🏷️ A customizable subdomain for your feedback board 🆓 A free plan option that does not require credit card details. With these tools, Feednote empowers teams to foster a collaborative environment where user input directly influences product development.

Description

Herald ensures that customer issues are never overlooked within CRM systems, Slack, or email conversations. With powerful analytical capabilities, you can effortlessly retrieve any feedback related to specific customer concerns. Instantly identify every customer facing a particular issue, as Herald consolidates user feedback, allowing you to streamline and automate follow-ups for better understanding of customer problems. This platform empowers product teams to align seamlessly with customer-facing teams on product strategies, facilitating efficient communication by allowing account owners to be updated about the status of requested features with just one click. The process of capturing, organizing, and disseminating customer feedback becomes incredibly simple with Herald, ensuring that the product team consistently reviews requests from accounts. You can quickly access the latest updates on every customer inquiry, offering clients a private view of their requests' current status. Utilize completed tasks as valuable assets during account renewals and expansions, and harness this tool to re-engage with customers who may have previously churned, thereby fostering stronger relationships and enhancing customer satisfaction. By integrating these features, Herald transforms the way businesses manage customer interactions and feedback, ultimately leading to more informed decision-making and improved service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

GitHub
GitLab
Gmail
Intercom
Phabricator
Salesforce
Segment
Slack

Integrations

GitHub
GitLab
Gmail
Intercom
Phabricator
Salesforce
Segment
Slack

Pricing Details

$6/month
Free Trial
Free Version

Pricing Details

$50 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Feednote

Founded

2026

Country

India

Website

www.feednote.io

Vendor Details

Company Name

Herald

Founded

2019

Website

www.heraldhq.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

Phabricator Reviews

Phabricator

Phacility