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Description
Streamline your communication by utilizing Amazon Buyer-Seller Messaging alongside the Request a Review messaging platform to enhance your feedback ratings, boost your ranking, and increase sales! FeedbackFive® empowers you to initiate official Amazon rating requests through the same framework as the Request a Review button found in Seller Central. This system ensures that your requests are fully compliant with Amazon's regulations while allowing you to manage the timing of these requests precisely, send them in the language preferred by your buyers, customize the timing based on specific ASINs, and filter out particular orders as needed. You can effortlessly keep track of your ASINs and those of your competitors, with monitoring options starting at just $0.05 for each product you wish to oversee. All tiers of FeedbackFive plans include Amazon review management features. Instead of continuously refreshing your Amazon Seller Central page for updates on feedback or checking your products for new reviews, let FeedbackFive handle monitoring for you, providing instant notifications or a comprehensive daily summary to you and your team. This way, you can focus on other important business tasks while staying informed about your customer feedback in real-time.
Description
SentryKit is an Amazon monitoring and intelligence platform built for FBA brands and agencies. It watches your Buy Box, hijackers, pricing, inventory, listing health, and reviews continuously — then fires real-time alerts the moment any of them move.
25+ alert types: Buy Box Lost/Won, Hijacker Detected, Price Change, Suppressed Listing, Suspended Listing, Main Image Change, Category Change, FBA/FBM Stock, Sales Volume Drop, 1-2 Star Review, Best Seller Badge, Amazon's Choice, FBA Fee Change, and more. Tier-1 critical alerts deliver in ~90 seconds via Amazon SQS push.
Every alert includes the context to act: what changed, who caused it, and the next step. Routed to email, SMS, Slack, Teams, webhook, or the SentryKit dashboard — with per-alert, per-team, per-client rules. Works alongside repricers and AI agents as the signal layer underneath. Unlimited seller accounts, every marketplace, full historical record.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
Yes
Amazon Seller Central
No
Amazon Simple Queue Service (SQS)
No
Amazon Web Services (AWS)
Yes
BQool Repricing Central
No
Google Sheets
No
Informed.co
No
Microsoft Teams
No
RepricerExpress
No
Slack
No
Integrations
Amazon
Yes
Amazon Seller Central
Yes
Amazon Simple Queue Service (SQS)
Yes
Amazon Web Services (AWS)
No
BQool Repricing Central
Yes
Google Sheets
Yes
Informed.co
Yes
Microsoft Teams
Yes
RepricerExpress
Yes
Slack
Yes
Pricing Details
$9 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$19 / month · up to 2,000 orde
30-day free trial — full monitoring from day one, no credit card required.
Starter plan — $19 / month · up to 2,000 orders / month, unlimited ASINs
Pro plan — $49 / month · up to 10,000 orders / month, unlimited ASINs
No ASIN limits — monitoring scales with your order volume, not your catalog size. Cancel anytime. No setup fees. No long-term contracts.
Starter plan — $19 / month · up to 2,000 orders / month, unlimited ASINs
Pro plan — $49 / month · up to 10,000 orders / month, unlimited ASINs
No ASIN limits — monitoring scales with your order volume, not your catalog size. Cancel anytime. No setup fees. No long-term contracts.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
eComEngine
Founded
2007
Country
United States
Website
www.ecomengine.com/feedbackfive
Vendor Details
Company Name
SentryKit
Founded
2004
Country
United States
Website
sentrykit.com
Product Features
Amazon Seller Tools
A/B Testing
No
Alerts / Notifications
No
Analytics / Reporting
No
Campaign Management
No
Competitor Analysis
No
Content Management / Optimization
No
Conversion / ROI Tracking
No
Customer Data Management
No
Email Marketing
No
Feedback Management
No
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
No
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
No
Shipping Management
No
Trend Analysis
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Amazon Seller Tools
A/B Testing
No
Alerts / Notifications
Yes
Analytics / Reporting
Yes
Campaign Management
No
Competitor Analysis
No
Content Management / Optimization
No
Conversion / ROI Tracking
No
Customer Data Management
No
Email Marketing
No
Feedback Management
No
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
No
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
No
Shipping Management
No
Trend Analysis
Yes
