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Average Ratings 0 Ratings
Description
FeedBlox is an innovative feedback widget designed for websites, allowing users to easily submit praise, suggestions, and bug reports while providing developers with essential context. Simply embed a single script tag into your active site, and users can submit their feedback, which can encompass console logs, network errors, JavaScript stack traces, and a summary of clicks leading to the issue. All submitted reports are organized in a unified inbox for easy access. This tool is tailored for SaaS teams, independent developers, agencies, and support teams that seek genuine user insights without unnecessary exchanges. It comes with a free plan that supports up to three sites and 150 reports per month without requiring a credit card. For those needing more capabilities, the Pro version at $10 per month (with the first month free) offers unlimited reports, along with features like screenshots, session recordings, webhooks, and the ability to collaborate with team members. The Max plan, priced at $49 monthly, is available for higher reporting volumes. Notably, FeedBlox prioritizes user privacy by avoiding tracking cookies and ensuring compliance with GDPR regulations. Additionally, its straightforward setup and user-friendly interface make it a valuable tool for teams looking to improve their products based on real user feedback.
Description
The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$9/month
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FeedBlox
Founded
2026
Country
United States
Website
feedblox.net
Vendor Details
Company Name
LogicInflux
Founded
2017
Country
United Kingdom
Website
feedbackrig.com
Product Features
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management