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Description
Overseeing all essential processes entails the swift capturing and dispatching of reactive calls to the designated service provider, alongside the automated assignment of planned preventive maintenance tasks via print or email to both internal and external contractors. This system is accessible through Windows, Web, and Mobile applications. Additionally, it manages resources and expenses, which encompass labor, components, pricing schedules, and various other items. The incorporation of Business Intelligence tools enables thorough analysis to identify both effective and challenging areas within operations. Key functionalities include Asset Tracking, Work Invoicing, and Labour Management, among others, ensuring a comprehensive approach to operational efficiency.
Description
Reflexion CAFM serves as a robust platform for managing facilities and maintenance, allowing organizations to oversee assets, maintenance tasks, service requests, and field personnel seamlessly from a unified system.
This platform enhances efficiency by automating both reactive maintenance and planned preventive maintenance processes, streamlining the creation, scheduling, tracking, and completion of work orders. Additionally, it features a centralized asset register that includes lifecycle data, service history, and financial analytics aimed at optimizing asset performance and increasing their lifespan.
With a dedicated help desk, Reflexion manages service requests across various channels, equipped with automated monitoring of service level agreements, escalation processes, and timely notifications. The inclusion of a mobile application with offline functionality empowers technicians to access work orders, document site conditions with photos, update their progress, and finalize tasks directly on location.
Furthermore, the platform offers real-time dashboards and reporting tools that enhance operational transparency and provide valuable insights, ultimately facilitating more informed decision-making for organizations. This comprehensive approach ensures that all aspects of facility and maintenance management are effectively integrated, supporting overall operational excellence.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$940 one-time payment
Free Trial
Free Version
Pricing Details
$50000
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FMDirect
Founded
2001
Country
United Kingdom
Website
www.fmdirect.co.uk
Vendor Details
Company Name
Lattice Software Solutions LLC
Country
United Arab Emirates
Website
latticegulf.com
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management