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Average Ratings 0 Ratings
Description
FastServ® Cloud Queue Management System by SEDCO offers a seamless, cloud-hosted solution for managing customer queues and appointments virtually and on-site. Businesses can allow customers to book their spot remotely, reducing the need to physically wait in line and improving overall service efficiency. The system’s pay-per-counter pricing model ensures companies only pay for the resources they actually use, making it affordable for organizations of all sizes. FastServ® includes features like a mobile queueing app, real-time queue monitoring, customer segmentation and prioritization, and dynamic digital signage to keep customers informed and engaged. Optional hardware such as queuing kiosks and tablets can be integrated for an optimized in-branch experience. The platform is widely adopted across sectors like healthcare, government, banking, and telecom, helping these industries enhance customer satisfaction. FastServ® also offers 24/7 support and dedicated account management. Its cloud-based architecture allows easy scaling as business needs evolve without requiring expensive hardware upgrades.
Description
Reduce wait times and eliminate chaos for your customers by allowing them to view wait times and join the queue online. By removing uncertainty, you empower customers to arrive just in time, ultimately saving them valuable time. Achieve operational efficiency and service excellence, ensuring that you delight your customers with prompt and effective service. Consistently aim to surpass customer expectations to strengthen your brand community. Enhancing your bottom-line and customer retention is achievable when you demonstrate genuine care, transforming every visitor into a loyal patron. By serving more customers and minimizing walk-aways and no-shows, you can streamline your operations. Our integrated queue and appointment management system allows each customer to monitor their queue status in real-time via their mobile devices. With our advanced, automated technology, deliver timely service and provide accurate wait time notifications that lead to 5-star customer satisfaction. As hate2wait adapts to your business, it learns and predicts wait times with remarkable accuracy, ensuring a seamless experience for all. This proactive approach not only meets customer needs but fosters long-lasting relationships.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SEDCO
Founded
1980
Country
United Arab Emirates
Website
sedco.co
Vendor Details
Company Name
hate2wait
Founded
2015
Country
India
Website
hate2wait.io/business
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue