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Average Ratings 0 Ratings
Description
FastServ® Cloud Queue Management System by SEDCO offers a seamless, cloud-hosted solution for managing customer queues and appointments virtually and on-site. Businesses can allow customers to book their spot remotely, reducing the need to physically wait in line and improving overall service efficiency. The system’s pay-per-counter pricing model ensures companies only pay for the resources they actually use, making it affordable for organizations of all sizes. FastServ® includes features like a mobile queueing app, real-time queue monitoring, customer segmentation and prioritization, and dynamic digital signage to keep customers informed and engaged. Optional hardware such as queuing kiosks and tablets can be integrated for an optimized in-branch experience. The platform is widely adopted across sectors like healthcare, government, banking, and telecom, helping these industries enhance customer satisfaction. FastServ® also offers 24/7 support and dedicated account management. Its cloud-based architecture allows easy scaling as business needs evolve without requiring expensive hardware upgrades.
Description
Cloud Consulting and Migration Services offer strategic guidance and hands-on support for businesses seeking to enhance their infrastructure and embrace a cloud-native model in pursuit of their objectives. By leveraging Microservice Architecture, organizations can achieve greater flexibility and reduce time-to-market through the use of distributed teams, automation technologies, and a modular service-oriented framework. This approach allows for the seamless building, testing, deployment, and scaling of applications. Advanced analytics and visualization tools derived from large data sets empower businesses to elevate customer service and improve overall performance. Our Custom Application Development services have garnered accolades for creating innovative applications tailored for both global corporations and prominent startups, transforming customer interactions through intelligent, dynamic, and omnichannel solutions. With a strong focus on mobility, we are equipped to design forward-thinking applications that cater to diverse audiences, drawing from our extensive experience in developing both enterprise-level and consumer-oriented mobile apps, ensuring that we understand the vital elements that contribute to the success of any app. Furthermore, our commitment to staying ahead of technological trends enables us to provide solutions that not only meet current demands but also anticipate future needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SEDCO
Founded
1980
Country
United Arab Emirates
Website
sedco.co
Vendor Details
Company Name
QBurst
Founded
2004
Country
India
Website
www.qburst.com/en-us/products/slashq/
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue