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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FastServ® Cloud Queue Management System by SEDCO offers a seamless, cloud-hosted solution for managing customer queues and appointments virtually and on-site. Businesses can allow customers to book their spot remotely, reducing the need to physically wait in line and improving overall service efficiency. The system’s pay-per-counter pricing model ensures companies only pay for the resources they actually use, making it affordable for organizations of all sizes. FastServ® includes features like a mobile queueing app, real-time queue monitoring, customer segmentation and prioritization, and dynamic digital signage to keep customers informed and engaged. Optional hardware such as queuing kiosks and tablets can be integrated for an optimized in-branch experience. The platform is widely adopted across sectors like healthcare, government, banking, and telecom, helping these industries enhance customer satisfaction. FastServ® also offers 24/7 support and dedicated account management. Its cloud-based architecture allows easy scaling as business needs evolve without requiring expensive hardware upgrades.

Description

Skiplino transcends the typical Queue Management System by enabling businesses to efficiently and intelligently oversee customer lines. With our solution, social distancing is prioritized, touchless interactions are promoted, and the risk of COVID-19 transmission is minimized through the option for customers to schedule appointments via their smartphones. By decreasing waiting times, we ensure that customer areas remain unobstructed and patrons leave satisfied. Our platform also empowers businesses to monitor their staff's performance in real-time while gathering valuable insights through customer feedback forms. Skiplino operates as a cutting-edge, cloud-based system that provides up-to-the-minute data regarding queues and customer interactions. This innovative software analyzes the collected information, enhancing the effectiveness of both agents and services. Additionally, the Skiplino Queue Management System keeps track of upcoming customers and their selected services, ensuring a seamless experience for all. Ultimately, Skiplino redefines how businesses can optimize their service delivery and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99 per location per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SEDCO

Founded

1980

Country

United Arab Emirates

Website

sedco.co

Vendor Details

Company Name

Skiplino

Founded

2015

Country

Bahrain

Website

skiplino.com

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Alternatives

Alternatives