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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

FastPay serves as a robust Direct Debit management platform, enabling businesses to collect payments in a secure and dependable manner while simultaneously minimizing administrative burdens and enhancing cash flow. By providing both Bureau and Managed Direct Debit options, it eliminates the necessity for companies to invest in expensive Bacs software or secure their own Service User Number (SUN) for payment collections, allowing clients to be operational within just 24 hours. The platform features an intuitive online account dashboard and an API that seamlessly integrates with various accounting systems, such as Xero, Sage, QuickBooks, and custom solutions, ensuring that payment information remains current and workflows are optimized. It accommodates a variety of sign-up methods including branded, paperless, phone, or traditional paper Direct Debits, along with proactive reporting that keeps users updated on payments that are successful, bounced, or canceled, complete with same-day alerts. Additionally, FastPay offers tools for Direct Credits management, customizable templates, and extensive reporting alongside comprehensive database management for a well-rounded financial solution. This combination of features makes FastPay an ideal choice for businesses seeking to streamline their payment processes and improve overall financial efficiency.

Description

A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel No 
QuickBooks Accountants Yes 
Sage Payment Solutions Yes 
Xero Yes 

Integrations

Microsoft Excel Yes 
QuickBooks Accountants No 
Sage Payment Solutions No 
Xero No 

Pricing Details

$65.50 per month
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FastPay

Founded

2008

Country

United Kingdom

Website

fastpayltd.co.uk

Vendor Details

Company Name

ICS Flow

Founded

2002

Country

South Africa

Website

icsflow.com

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Product Features

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives