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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For more than three decades, Fast Track has focused on offering risk-based quality and compliance management software tailored for medium to large enterprises. With a successful track record in notable organizations like Motorola, Serco, the Australian Department of Defence, and the Australian Quarantine Inspection Service, as well as in medical laboratories such as Alfred Hospital and Victoria Infectious Diseases Control Laboratories, you can trust Fast Track to ensure your regulatory compliance. As a recognized Microsoft Certified Partner, Fast Track delivers top-tier "On Premise" solutions, empowering you to maintain control over your data sovereignty, integrity, and security. Leveraging Microsoft’s .Net and SQL Server technologies, Fast Track provides support to clients not only across Australia but also globally, all from its headquarters situated in Queensland. This extensive experience and commitment to quality make Fast Track a standout choice in the compliance management sector.

Description

ServMate is an innovative software solution designed for field service management and CMMS, specifically tailored for engineering-oriented service teams in Australia, such as instrument technicians, calibration laboratories, industrial maintenance providers, and field service engineers. This comprehensive platform includes features like drag-and-drop scheduling for job dispatch, automated preventive maintenance, inventory tracking for both van-stock and warehouses, detailed asset and device management with complete service histories, and the ability to create purchase orders directly from the field. What truly distinguishes ServMate are its unique offerings: a specialized calibration compliance module that manages intervals, due dates, certificate organization, and audit-ready records—capabilities that are typically absent in standard FSM platforms—and the ServMate Buyer's Network, which connects customers to industrial spare parts at a price reduction of 20-30% off the list price, including hard-to-find and obsolete items. Additionally, it operates on a flexible pricing model starting at A$69 per user per month, with no long-term commitments required, ensuring a user-friendly experience backed by local support. With its Australian roots and dedicated support, ServMate is well-equipped to meet the specific needs of its users in the field service industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Mitto SMS
UniOne

Integrations

Mitto SMS
UniOne

Pricing Details

$100 per user per month
Free Trial
Free Version

Pricing Details

$69 AUD/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fast Track

Founded

1981

Country

Australia

Website

www.fasttrackaust.com

Vendor Details

Company Name

ServMate

Founded

2026

Country

Australia

Website

www.servmate.com.au

Product Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Alternatives

Alternatives

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