Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Fast Screen Recorder Record your daily routine screen activity like your online Video Meetings, Video Classes, Self Tutorials, Game Play, and more. Some of the key features of FastPCTools Fast Screen Recorder include: Recording Modes: The tool offers three recording modes, including Full Screen, Window, and Custom. Audio Recording: Users can choose to record audio from the system, microphone, or both. Hotkeys: The tool offers customizable hotkeys that allow users to start, stop, and pause recordings with a single keystroke. Timer: The tool includes a timer feature that allows users to set a timer for their recordings, making it easy to capture videos of a specific length. Customizable Settings: The tool offers customizable settings that allow users to adjust the video quality, frame rate, and other settings. Customer Support: FastPCTools offers customer support to help users troubleshoot any issues they may encounter with the software.

Description

Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Freshchat
Freshdesk
Help Scout
Intercom
Zendesk

Integrations

Freshchat
Freshdesk
Help Scout
Intercom
Zendesk

Pricing Details

$19.90
Free Trial
Free Version

Pricing Details

$8/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FastPCTools Software

Founded

2013

Country

India

Website

fastpctools.com/fast-screen-recorder/

Vendor Details

Company Name

Screendesk

Founded

2022

Country

United Kingdom

Website

screendesk.io

Product Features

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

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Alternatives

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