Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FairMate, a creation of the company dimedis, which stands for "digital media distribution," is a medium-sized IT firm based in Cologne and established in 1996. Our expertise lies in crafting software and platform solutions that focus on two key areas: Smart Retail and Smart Fair. Among our notable products are the digital signage software "kompas," the visitor management tool for trade fairs and events known as "FairMate," and the innovative fully automated admission control system "ViCo." We proudly serve a diverse range of clients, which includes well-known names like Snipes, XXXL Lutz, Messe Düsseldorf, koelnmesse, EnBW, and the Cologne Zoo, among others. FairMate Business Intelligence serves as a powerful tool for visualizing intricate data, acting as your primary hub for crucial information. It simplifies complex statistics, presenting all relevant data clearly on a dashboard that is accessible even on mobile devices, ensuring that you can stay informed no matter where you are. This seamless integration of information empowers users to make informed decisions quickly and efficiently.

Description

ServMate is an innovative software solution designed for field service management and CMMS, specifically tailored for engineering-oriented service teams in Australia, such as instrument technicians, calibration laboratories, industrial maintenance providers, and field service engineers. This comprehensive platform includes features like drag-and-drop scheduling for job dispatch, automated preventive maintenance, inventory tracking for both van-stock and warehouses, detailed asset and device management with complete service histories, and the ability to create purchase orders directly from the field. What truly distinguishes ServMate are its unique offerings: a specialized calibration compliance module that manages intervals, due dates, certificate organization, and audit-ready records—capabilities that are typically absent in standard FSM platforms—and the ServMate Buyer's Network, which connects customers to industrial spare parts at a price reduction of 20-30% off the list price, including hard-to-find and obsolete items. Additionally, it operates on a flexible pricing model starting at A$69 per user per month, with no long-term commitments required, ensuring a user-friendly experience backed by local support. With its Australian roots and dedicated support, ServMate is well-equipped to meet the specific needs of its users in the field service industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Grip

Integrations

Grip

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$69 AUD/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

dimedis

Founded

1997

Country

Germany

Website

www.fairmate.eu/en/24

Vendor Details

Company Name

ServMate

Founded

2026

Country

Australia

Website

www.servmate.com.au

Product Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Alternatives

Alternatives

No Alternatives
StableMate Reviews

StableMate

StableMate Systems
WatchMate Reviews

WatchMate

Vesper Marine
bMate Reviews

bMate

Saara IT Solutions