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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FACTORY is the pioneering online platform tailored specifically for fabricators and manufacturers of flashing. It empowers both your customers and staff throughout the entire ordering process. With Factory, you can efficiently create and oversee orders, enhancing your control and understanding of the production workflow while offering an exceptional experience for your clientele. Every aspect of your business—from individual customers to specific orders and intricate details—can be managed in one centralized location. Whether it's custom flashings or boxes of screws, Factory accommodates all your needs. You have the ability to establish personalized pricing and various price tiers, proving that no requirement is too complicated for Factory. Additionally, you can manage inventory levels, track material usage, and much more. The platform enables you to design and automatically price custom flashings, eliminating the need for manual drawings. Craft impressive work orders that serve both your customers and streamline your production. Moreover, Factory effortlessly integrates with your accounting software to automate the transfer of orders, while also providing timely email notifications to customers as soon as their orders are processed. This seamless integration not only enhances operational efficiency but also significantly improves customer satisfaction.

Description

Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$675 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Factory Technologies Pty Ltd.

Founded

2018

Country

Australia

Website

factory.app

Vendor Details

Company Name

Cyrane Systems

Website

www.cyranesystems.com

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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