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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Facility AnalytiX® offers a comprehensive, continuous commissioning software solution that utilizes ICONICS’ state-of-the-art Fault Detection and Diagnostics (FDD) technology, which plays a crucial role in minimizing costs while enhancing operational effectiveness. The software features customizable fault rules that enable users to identify and report faults and failures effectively. Additionally, it assesses the likelihood of equipment malfunctions and provides guidance on immediate preventive measures, thereby bolstering safety and maximizing energy efficiency. By utilizing fault state tracking, it enhances the understanding of fault lifecycles for maintenance and operational teams. Detailed log entries are recorded for each phase of a fault's lifecycle—whether it is active, inactive, or resolved by technicians or engineers. Furthermore, the software harnesses a multitude of performance calculations to keep track of various building metrics, ultimately ensuring a more streamlined and efficient facility management process. With its robust capabilities, Facility AnalytiX empowers organizations to proactively manage their operational challenges.

Description

Service-oriented companies often suffer from disorganized and inefficient issue diagnostics, leading to unnecessary technician visits, excessive returns of parts, and a significant occurrence of "no fault found." The PTC Service Knowledge and Diagnostics solution offers a sophisticated approach with connected interactive diagnostics that not only automates the identification of issues but also facilitates remote diagnostics for smart, connected products (SCP) through an advanced knowledge base system. Stay informed about the latest developments from PTC and discover the innovative releases and future vision of Service Knowledge and Diagnostics (SKD). By implementing PTC's solutions, the automotive sector has seen a notable increase in service call and dispatch avoidance, exceeding 20 percent. Moreover, resolution times have improved dramatically, with reductions ranging from 20 to 75 percent, while enabling the instant sharing of innovative solutions. Additionally, diagnostic steps per call have been decreased by 40 percent, leading to lower service and warranty costs and significantly enhancing equipment uptime. These advancements underscore the transformative impact of employing PTC's diagnostic tools in service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bedrock Analytics
Microsoft 365

Integrations

Bedrock Analytics
Microsoft 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ICONICS

Founded

1986

Country

United States

Website

iconics.com/Products/Facility-AnalytiX

Vendor Details

Company Name

PTC

Founded

1984

Country

United States

Website

www.ptc.com/en/products/service-knowledge-diagnostics

Product Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

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