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Description
For over three decades, FTD has been at the forefront of the floral industry, delivering top-notch technology solutions to florists globally. With tools like FTD Mercury and Mercury Cloud, businesses can expand their operations, boost sales, and enhance customer satisfaction. Countless florists throughout North America trust Mercury Technology to streamline their workflows and improve efficiency. The innovative and distinctive features offered not only save time and reduce costs but also contribute to increased profitability. User-friendly interfaces allow for the management of local orders, florist-to-florist transactions, and FTD.com orders all from a single platform. Consistent updates and improvements ensure that your business continues to operate without hitches. Mercury HQ serves as a cloud-based system, enabling shop management from any device, whether it be a phone, tablet, or computer. With real-time synchronization that provides access no matter where you are, Mercury HQ transforms the way you accept and manage orders—whether you're at your shop or enjoying a walk with your dog. This level of flexibility empowers florists to stay connected and responsive to their customers' needs at all times.
Description
Mercury 2 represents a groundbreaking advancement in reasoning models, specifically designed for real-time voice interaction as it can quickly answer phone calls. Unlike traditional autoregressive models that leave callers in silence while generating responses one token at a time, Mercury 2 employs a diffusion large language model architecture capable of producing over 1000 tokens per second with standard NVIDIA GPUs. This remarkable speed allows it to complete a full reasoning process and begin speaking within a timeframe that aligns with natural conversational flow, effectively shortening the typical wait time from several seconds to approximately 300 milliseconds. The operational mechanism of Mercury models involves transforming clear text into noise, after which a conventional Transformer is trained to reverse this transformation and predict the original text across all positions at once. By utilizing a denoising approach that engages multiple tokens simultaneously, generation becomes more efficient, enabling speeds akin to custom silicon on NVIDIA H100s while improving responsiveness in voice applications. As a result, Mercury 2 not only enhances user experience but also sets a new standard for interactive voice technologies.
API Access
Has API
API Access
Has API
Integrations
Cerebras
FlowerManager
GPT-4.1
Groq
Inception Labs
LiveKit
OpenAI
Pipecat
Retell AI
Vapi AI
Integrations
Cerebras
FlowerManager
GPT-4.1
Groq
Inception Labs
LiveKit
OpenAI
Pipecat
Retell AI
Vapi AI
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Florists Transworld Delivery
Founded
1910
Country
United States
Website
www.ftdi.com/mercurytechnology/
Vendor Details
Company Name
Inception
Country
United States
Website
www.inceptionlabs.ai/blog/mercury-2-the-first-reasoning-model-fast-enough-to-pick-up-the-phone
Product Features
Florist
Automated Card Printing
Customer Account Profiles
Delivery Tracking
Order Management
Production Tracking
Stem Counting