Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Visualutions, we prioritize the communities we support over the products we create, recognizing that Community Health is crucial to the American healthcare landscape, addressing nearly 20 percent of the nation's health demands. We take pride in offering medical billing, EHR software, and additional services to organizations that dedicate themselves to assisting underserved populations across the country. Our focus extends to various sectors, including Community Health, Patient Centered Medical Homes, Federally Qualified Health Centers, Indian Health Centers, County Health, Rural Health, and Ambulatory Care. Since we began our collaboration with Federally Qualified Health Centers in 2000, we have amassed almost twenty years of specialized experience catering to their distinct requirements. Throughout this period, Visualutions has continually enhanced our offerings, expanding the functionalities and services linked to athenaPractice™ (formerly known as Centricity Practice Solutions), thereby establishing ourselves as the go-to vendor for athenaPractice improvements. We are committed to adapting and evolving to meet the changing needs of the communities we serve, ensuring that our solutions remain relevant and impactful.
Description
When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message.
A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages.
What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses.
Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
API Access
Has API
API Access
Has API
Integrations
AdvancedMD
Elation Health
ModMed
athenaOne
eMedicalPractice
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1000/month
Plans start at $1,000/month, which covers around 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Visualutions
Founded
1996
Country
United States
Website
www.visualutions.com
Vendor Details
Company Name
Talkie
Founded
2017
Country
Poland
Website
talkie.ai/
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant