Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With the growing focus on open governance and transparency, agencies are increasingly seeking efficient methods to enhance the tracking and management of FOIA requests, aiming to promote greater engagement with citizens. FOIAXpress, the foremost FOIA request tracking and management software in North America, has transformed the landscape by enabling personnel in FOIA, Privacy, and Open Government sectors, as well as departments of various sizes, to minimize the time spent on administrative duties, thereby cutting down both the time and costs associated with processing requests. Leveraging the eCase adaptive case management platform, FOIAXpress provides a comprehensive, unified solution for government agencies to oversee the complete lifecycle of requests and appeals, from the initial inquiry all the way through to document delivery, and including archiving and deletion according to established agency retention policies. This innovative approach not only streamlines operations but also enhances accountability and responsiveness to the public.
Description
Introducing Lateral's cutting-edge automation software designed for government and council operations, featuring capabilities in case management, credit control, debt recovery, CRM, and collections. Our primary mission is to safeguard your most precious resource: time. Recognizing that time is a finite resource, we advocate for a future where individuals focus on tasks that require human ingenuity and insight, leaving repetitive processes to automated solutions. By enhancing the efficiency of business operations for numerous enterprises, public institutions, legal firms, and various organizations worldwide, we automate tedious manual tasks and optimize system usability to reduce the time needed for operators to engage with the software. Lateral provides a versatile system that serves a multitude of functions, offering advanced CRM and case management solutions tailored for legal, governmental, financial sectors, contact centers, and collections departments. Our workflow automation solutions are designed to simplify and streamline processes, and our expert consultants are available to assist in credit control, debt recovery, and enforcement strategies. Ultimately, Lateral empowers your organization to maximize productivity while minimizing operational bottlenecks.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OPEXUS
Country
United States
Website
www.opexustech.com/product/foiaxpress/
Vendor Details
Company Name
Lateral Technology
Country
United Kingdom
Website
getlateral.com
Product Features
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management