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Description
fcase is an integrated Fraud Orchestrator. This comprehensive approach to fraud management systems goes beyond simple, standalone detection into an enterprise-focused process.
This holistic view of fraud data allows for standardising fraud case interactions, fraud operational processes and governance models. It also provides for performance and quality indicators to be normalised. Our next-generation technologies combine different data platforms and collect information from multiple fraud detection sources to manage fraudulent activities at an enterprise level with adaptive analytics.
fcase covers all financial crime, risk compliance, and customer care systems. It centralises alerts and events to one enterprise-wide platform for all your fraud investigation reporting and compliance reporting needs.
fcase consolidates multichannel fraud data, simplifies management, centralises data analytics, and significantly increases efficiency.
To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com.
Description
Intelligent Journey Orchestration represents a data-centric marketing approach that tracks customer behavior across multiple channels to achieve genuine one-to-one personalization in real time throughout the entire customer experience. The era when marketing dictated the customer journey has faded; nowadays, customers take the lead in a digital environment that demands businesses to not just fulfill their needs but to proactively identify and address those needs prior to them being voiced. Customer loyalty is increasingly granted to organizations that prioritize their clientele in every aspect of their operations. Marketing teams are evaluated based on their effectiveness in attracting customers, facilitating upselling and cross-selling opportunities, and fostering long-term customer loyalty through ongoing interactions. Nonetheless, companies have long recognized that without integrated access to comprehensive data, their marketing efforts risk devolving into a haphazard and uninformed guessing game, ultimately hindering their success. As customer expectations continue to evolve, the pressure on businesses to refine their marketing strategies intensifies, making the role of data integration even more critical in shaping meaningful customer relationships.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon EC2
Yes
Amazon Web Services (AWS)
Yes
CanopyDeploy
No
Udentify
Yes
aiReflex
Yes
Integrations
Amazon EC2
No
Amazon Web Services (AWS)
No
CanopyDeploy
Yes
Udentify
No
aiReflex
No
Pricing Details
Annual Subscription Fee
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
fraud.com
Founded
2022
Country
United Kingdom
Website
www.fraud.com/products/fcase-fraud-orchestration
Vendor Details
Company Name
Relay42
Founded
2010
Country
Netherlands
Website
relay42.com
Product Features
Fraud Detection
Access Security Management
Yes
Check Fraud Monitoring
Yes
Custom Fraud Parameters
Yes
For Banking
Yes
For Crypto
No
For Insurance Industry
Yes
For eCommerce
No
Internal Fraud Monitoring
Yes
Investigator Notes
Yes
Pattern Recognition
Yes
Transaction Approval
Yes
Product Features
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
No
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
No
Templates
No
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
No
Campaign Segmentation
No
Content Analytics
No
Contextual Targeting
No
Customer Profiles
No
Experience Management
No
Recommendation Engine
No
Website Personalization
No