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Description
FASTEP identifies equipment, provides relevant instructions, and offers guidance through augmented reality, ensuring that the information remains visible even when attention is diverted. By utilizing FASTEP, users can effectively troubleshoot issues. For service companies, FASTEP presents various usage scenarios: it streamlines problem-solving without needing a technical support team on-site, enhances the productivity of service engineers managing diverse equipment, and aids in training new employees while reducing errors. Organizations with extensive geographical operations gain a valuable resource to assist service engineers and operators efficiently. The digital assistant FASTEP functions effectively both with and without internet connectivity, operating in augmented reality and overlaying objects onto real-world images. Furthermore, the application seamlessly integrates with maintenance and repair systems, records procedures via video, and enables communication with remote experts whenever an unusual situation arises, ensuring comprehensive support. This multifaceted approach not only improves service delivery but also empowers teams to tackle challenges with newfound confidence.
Description
When ineffective troubleshooting leads to poor customer experiences or when there is insufficient visibility into diagnostics, Splunk® AR can assist in reducing mean-time-to-resolution (MTTR). Regardless of whether your team operates on the factory floor or manages cell towers, Splunk enables you to access mobile dashboards and data visualizations that are linked to specific assets, allowing even those without technical expertise to engage through user-friendly workflows and readily available information. Discover how our clients are leveraging Splunk Augmented Reality to enhance their operations. For instance, learn how Puget Sound Energy has successfully adopted Splunk AR to oversee facilities and enhance their response to outages by utilizing real-time data insights. This innovative approach not only streamlines their processes but also significantly improves customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
ANY.RUN
CloudFabrix
CyCognito
NETGENIQ FABRIC
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FASTEP
Website
fastep.io
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.splunk.com/en_us/solutions/augmented-reality.html