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Description

FASTEP identifies equipment, provides relevant instructions, and offers guidance through augmented reality, ensuring that the information remains visible even when attention is diverted. By utilizing FASTEP, users can effectively troubleshoot issues. For service companies, FASTEP presents various usage scenarios: it streamlines problem-solving without needing a technical support team on-site, enhances the productivity of service engineers managing diverse equipment, and aids in training new employees while reducing errors. Organizations with extensive geographical operations gain a valuable resource to assist service engineers and operators efficiently. The digital assistant FASTEP functions effectively both with and without internet connectivity, operating in augmented reality and overlaying objects onto real-world images. Furthermore, the application seamlessly integrates with maintenance and repair systems, records procedures via video, and enables communication with remote experts whenever an unusual situation arises, ensuring comprehensive support. This multifaceted approach not only improves service delivery but also empowers teams to tackle challenges with newfound confidence.

Description

When ineffective troubleshooting leads to poor customer experiences or when there is insufficient visibility into diagnostics, Splunk® AR can assist in reducing mean-time-to-resolution (MTTR). Regardless of whether your team operates on the factory floor or manages cell towers, Splunk enables you to access mobile dashboards and data visualizations that are linked to specific assets, allowing even those without technical expertise to engage through user-friendly workflows and readily available information. Discover how our clients are leveraging Splunk Augmented Reality to enhance their operations. For instance, learn how Puget Sound Energy has successfully adopted Splunk AR to oversee facilities and enhance their response to outages by utilizing real-time data insights. This innovative approach not only streamlines their processes but also significantly improves customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ANY.RUN
CloudFabrix
CyCognito
NETGENIQ FABRIC

Integrations

ANY.RUN
CloudFabrix
CyCognito
NETGENIQ FABRIC

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FASTEP

Website

fastep.io

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com/en_us/solutions/augmented-reality.html

Product Features

Product Features

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