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features
design
support

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Description

The False Alarm Data Management System created by Digital Design Group is a cost-effective, robust, and user-friendly solution designed to manage and implement False Alarm Reduction Ordinances efficiently. Established in 1981, Digital Design Group is a reputable software development company that gained early recognition when its inaugural major system received the Exemplary Systems in Government Award from the Urban and Regional Information Systems Association. Since then, the company has significantly contributed to the design and implementation of a national system that, in 2000, was honored by the US Department of Energy as one of the top 100 technical and scientific accomplishments during the agency's 25 years of operation. This recognition highlights the company's commitment to innovation and excellence in the field of software development.

Description

Records Management Software (RMS) designed for police, fire, and EMS agencies must be fully compatible with safety service Computer Aided Dispatch (CAD) systems to enhance the efficiency of law enforcement operations. This seamless compatibility not only saves time but also boosts the reliability of generated reports. Sundance Systems RMS features user-friendly, windows-based interfaces that facilitate straightforward data entry and reporting, ensuring clarity and conciseness. Additionally, customizable data labels for charge codes and an unlimited number of data elements empower users to tailor the information collected by reports, as well as how it is presented and documented. The inclusion of a Master Index for names, addresses, vehicles, and property significantly streamlines the report completion process, making it more efficient for users. Overall, an integrated approach ensures that data management is both effective and adaptable to the needs of various safety services.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Digital Design Group

Founded

1981

Country

United States

Website

www.ddginc.com

Vendor Details

Company Name

Sundance Systems

Website

www.sundance-sys.com

Product Features

Law Enforcement

Case Management No 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search Yes 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database Yes 
Dispatching Yes 
Evidence Management No 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

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