Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ezvid stands out due to its innovative effects and features that enhance video creation. It offers a wide range of tools, including voice recording, facecam, voice synthesis, screen drawing, and speed control, making it the premier choice for producing videos that captivate, educate, and charm audiences. With just a single click, users can effortlessly record their screens, capturing everything displayed on their computer, from web pages and games to applications and maps. After recording, you can choose to either edit your video for later use or upload it straight to YouTube, providing flexibility based on your needs. Ezvid leverages your computer's capabilities to produce remarkably sharp and high-resolution films of any on-screen content. The software allows for non-linear editing, enabling users to adjust speed, rearrange clips, add text, and incorporate image slides, significantly reducing the time required to create a polished video from hours to mere minutes. Utilizing the latest C++ binaries, Ezvid maximizes the performance of modern multi-core CPUs and advanced video cards, ensuring a smooth and efficient editing experience. Additionally, the intuitive interface makes it accessible for both beginners and seasoned creators alike.
Description
Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall.
With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19 per agent/per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ezvid
Founded
2009
Country
United States
Website
www.ezvid.com/ezvid_for_windows
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Product Features
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No
Video Editing
3D Video Editing
No
Audio Tools
No
Brand Overlay
No
Collaboration
No
Media Library
No
Social Sharing
No
Speed Adjustment
No
Split / Merge
No
Supports HD Resolution
No
Text Overlay
No
Video Capture
No
Video Stabilization
No