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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ezvid stands out due to its innovative effects and features that enhance video creation. It offers a wide range of tools, including voice recording, facecam, voice synthesis, screen drawing, and speed control, making it the premier choice for producing videos that captivate, educate, and charm audiences. With just a single click, users can effortlessly record their screens, capturing everything displayed on their computer, from web pages and games to applications and maps. After recording, you can choose to either edit your video for later use or upload it straight to YouTube, providing flexibility based on your needs. Ezvid leverages your computer's capabilities to produce remarkably sharp and high-resolution films of any on-screen content. The software allows for non-linear editing, enabling users to adjust speed, rearrange clips, add text, and incorporate image slides, significantly reducing the time required to create a polished video from hours to mere minutes. Utilizing the latest C++ binaries, Ezvid maximizes the performance of modern multi-core CPUs and advanced video cards, ensuring a smooth and efficient editing experience. Additionally, the intuitive interface makes it accessible for both beginners and seasoned creators alike.

Description

Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall. With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

YouTube
Zendesk

Integrations

YouTube
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19 per agent/per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ezvid

Founded

2009

Country

United States

Website

www.ezvid.com/ezvid_for_windows

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Video Editing

3D Video Editing
Audio Tools
Brand Overlay
Collaboration
Media Library
Social Sharing
Speed Adjustment
Split / Merge
Supports HD Resolution
Text Overlay
Video Capture
Video Stabilization

Product Features

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