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Average Ratings 2 Ratings
Description
Experience a streamlined process with fewer clicks and an intuitive user interface that ensures quick loading times. Our platform offers fully customizable workflows, enhancing various aspects such as patient communication, advanced scanning, check-in, and online scheduling. Designed for today's practices, this modern system provides all these features at an affordable monthly rate. By utilizing our integrated communication tools, you can minimize no-shows, enhance patient engagement, and free up staff time. Automated reminders via customized calls can be sent directly to patients' cell, home, or work phones, ensuring they never miss an appointment. Additionally, text messages can be dispatched for recalls, confirmations, or notifications about their glasses being ready for pick-up. Email can be leveraged to keep patients informed about their appointments, outstanding balances, or your latest promotions. To further boost visibility, our powerful social media marketing tools allow optometrists to effectively connect with their local communities, ensuring their practices thrive in an increasingly competitive landscape. With these innovative methods, optometry practices can successfully engage their patients and enhance their outreach.
Description
SimboConnect serves as an Intelligent Virtual Assistant (IVA) designed for healthcare providers of all sizes, offering a Software as a Service (SaaS) solution that streamlines both incoming and outgoing phone communications. This innovative bot efficiently engages with patients over the phone, addressing a wide range of inquiries from simple appointment scheduling to complex medical refill requests, callback inquiries, and more, while autonomously resolving some requests and directing others to appropriate staff members to ensure that no appointments or tasks slip through the cracks. Furthermore, SimboConnect presents patient interactions in a structured format, paving the way for extensive automation and insightful analytics. With its comprehensive 360-degree follow-up dashboard, healthcare professionals can access a complete history of patient communications in one centralized location. Patients appreciate the immediate responses without the hassles of lengthy wait times or cumbersome interactive voice response systems, while healthcare facilities benefit from the assurance that no calls or appointment requests are overlooked, ultimately enhancing the overall patient experience. This seamless integration into healthcare practices not only boosts efficiency but also fosters stronger patient-provider relationships.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EyeTcare
Founded
2010
Country
United States
Website
eyepegasus.com
Vendor Details
Company Name
Simbo AI
Founded
2019
Country
United States
Website
www.simbo.ai/
Product Features
Optometry
Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant