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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We recognize the difficulties you face. Born from a bustling ophthalmology clinic, EyeMD EMR possesses an unparalleled expertise in the field of ophthalmology. As the leading EMR software tailored specifically for eye care, EyeMD EMR offers adaptable workflow solutions and superior imaging features, allowing you to prioritize patient care. At the heart of our relationships with clients is exceptional customer service. We are committed to providing you and your team with comprehensive support, which is why we offer unlimited technical assistance. Our team is readily accessible via phone, email, online chat, or through our Support Portal, ensuring that help is just a reach away. EyeMD EMR boasts U.S.-based support available around the clock, ready to assist with any inquiries you may have. From the initial training phase during setup to routine inquiries and maintaining critical operations through vigilant server monitoring and synchronization, EyeMD EMR is dedicated to delivering outstanding service tailored to every client's needs. We understand that continuous support is vital for your practice's success and strive to be a reliable partner in your journey.

Description

ZEISS VisioGen is an ophthalmology-focused patient communication platform that combines artificial intelligence with mandatory human review. Patients submit inquiries through the practice's website, giving staff a centralized and structured way to manage incoming questions. The system uses AI to prepare draft responses based on the patient's inquiry and predefined clinical communication standards. A licensed optometrist then reviews every response before it is delivered to the patient. This verification process is designed to improve consistency and speed while maintaining professional oversight throughout the communication workflow. ZEISS VisioGen supports automated patient messaging, secure website integration, inquiry organization, reporting, and workflow analytics. The platform is focused on communication rather than diagnosis, and patients who require medical advice or treatment guidance are directed to their healthcare provider. Its HIPAA-compliant communication framework is intended to support privacy and security requirements associated with patient interactions. ZEISS VisioGen helps ophthalmology practices create a more responsive patient experience without relying on a fully autonomous healthcare chatbot.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

OpenPM Yes 

Integrations

OpenPM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EyeMD EMR Healthcare Systems

Website

www.eyemdemr.com

Vendor Details

Company Name

ZEISS

Founded

1846

Country

Germany

Website

www.zeiss.com/meditec/en/products/digital-solutions/visiogen/product.html

Product Features

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting No 
Compliance Tracking Yes 
E-Prescribing Yes 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal Yes 
Voice Recognition No 

Product Features

Optometry

Appointment Management No 
Insurance Management No 
Inventory Management No 
Patient Records No 
Recall Tracking No 

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