Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Extrua Dispatch is a comprehensive cloud-based job management solution tailored for Australian service-oriented businesses that deploy teams to client locations, such as cleaners, tradespeople, pest control specialists, pool maintenance providers, and landscapers. This software integrates various functions including quoting, scheduling, dispatching, mobile work documentation, invoicing, and customer interaction into a single platform. Companies can effortlessly transform accepted quotes into actionable jobs, manage both one-time and recurring services, monitor employee work hours and locations, and utilize checklists along with job images for clarity. Additionally, the mobile crew functionality allows for work to be conducted offline, with data being synchronized later, ensuring seamless operations. Once jobs are completed, invoicing can be executed and integrated with Xero, while a dedicated customer portal offers clients access to job updates, quotes, invoices, and the ability to book repeat services. Furthermore, the software includes job costing and reporting features that enable businesses to assess their performance and profitability effectively. It also encompasses workflows for trade safety documentation, such as Safe Work Method Statements (SWMS) and Job Safety Analysis (JSA) records, along with the capability to track licenses, ensuring compliance and safety in operations. This all-in-one approach significantly enhances efficiency and organization for service businesses.
Description
ServiceHelpHQ combines various functions such as scheduling, dispatching, quoting, invoicing, and customer messaging into a single cohesive platform. Its intelligent scheduling feature streamlines regular appointments, while the live-map dispatch board considers travel times and highlights any double-booking conflicts. Clients benefit from automated text notifications, the ability to request quotes through the web, and card payments via integrated Stripe. Additionally, a mobile interface allows field crews to log their hours, communicate with clients, and manage job checklists efficiently. Best of all, it’s free to begin using. With these features, ServiceHelpHQ aims to enhance overall operational efficiency for service businesses.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Xero
No
Pricing Details
A$53/user/month
Plans cost A$53–A$69 per active user per month. GST is not charged. The 14-day free trial covers the first user and requires no card to start; additional users require a card and are billed from the day they are added.
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
Free up to Up to 10 visits per month.
$29/month up to 100 visits, then additional per visit
$29/month up to 100 visits, then additional per visit
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Extrua
Country
Australia
Website
www.extrua.com.au/dispatch
Vendor Details
Company Name
ServiceHelpHQ
Founded
2026
Country
United States
Website
servicehelphq.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Alternatives
No Alternatives