Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Extrua Dispatch is a comprehensive cloud-based job management solution tailored for Australian service-oriented businesses that deploy teams to client locations, such as cleaners, tradespeople, pest control specialists, pool maintenance providers, and landscapers. This software integrates various functions including quoting, scheduling, dispatching, mobile work documentation, invoicing, and customer interaction into a single platform. Companies can effortlessly transform accepted quotes into actionable jobs, manage both one-time and recurring services, monitor employee work hours and locations, and utilize checklists along with job images for clarity. Additionally, the mobile crew functionality allows for work to be conducted offline, with data being synchronized later, ensuring seamless operations. Once jobs are completed, invoicing can be executed and integrated with Xero, while a dedicated customer portal offers clients access to job updates, quotes, invoices, and the ability to book repeat services. Furthermore, the software includes job costing and reporting features that enable businesses to assess their performance and profitability effectively. It also encompasses workflows for trade safety documentation, such as Safe Work Method Statements (SWMS) and Job Safety Analysis (JSA) records, along with the capability to track licenses, ensuring compliance and safety in operations. This all-in-one approach significantly enhances efficiency and organization for service businesses.
Description
PowerOps is a cloud-based solution designed specifically for field service management in generator service companies. It efficiently organizes comprehensive records related to customers, sites, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), incorporating functions such as dispatch, work orders, quotes, preventive maintenance schedules, service reports, and invoicing. While office personnel focus on scheduling tasks and maintaining service history, technicians utilize a mobile application to access their assigned jobs, complete inspection checklists, log readings, take photos, document findings, and obtain customer signatures. The platform is tailored to generator-specific workflows, which feature NFPA 110 monthly checklists, load bank testing fields, and transfer switch inspections. Service records can be compiled into PDF reports for easy access and sharing. Furthermore, the software facilitates equipment tracking, recurring maintenance schedules, and the management of customer and service agreement records, while also integrating with QuickBooks Online to streamline the synchronization between office management and field operations, ultimately enhancing the efficiency of service teams in delivering quality customer support. This comprehensive tool not only boosts productivity but also ensures that all aspects of service management are seamlessly connected.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
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Screenshots View All
No images available
Pricing Details
A$53/user/month
Plans cost A$53–A$69 per active user per month. GST is not charged. The 14-day free trial covers the first user and requires no card to start; additional users require a card and are billed from the day they are added.
Free Trial
Yes
Free Version
No
Pricing Details
Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Extrua
Country
Australia
Website
www.extrua.com.au/dispatch
Vendor Details
Company Name
PowerOps
Country
United States
Website
powerops.io
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Alternatives
No Alternatives