Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Extrua Dispatch is a comprehensive cloud-based job management solution tailored for Australian service-oriented businesses that deploy teams to client locations, such as cleaners, tradespeople, pest control specialists, pool maintenance providers, and landscapers. This software integrates various functions including quoting, scheduling, dispatching, mobile work documentation, invoicing, and customer interaction into a single platform. Companies can effortlessly transform accepted quotes into actionable jobs, manage both one-time and recurring services, monitor employee work hours and locations, and utilize checklists along with job images for clarity. Additionally, the mobile crew functionality allows for work to be conducted offline, with data being synchronized later, ensuring seamless operations. Once jobs are completed, invoicing can be executed and integrated with Xero, while a dedicated customer portal offers clients access to job updates, quotes, invoices, and the ability to book repeat services. Furthermore, the software includes job costing and reporting features that enable businesses to assess their performance and profitability effectively. It also encompasses workflows for trade safety documentation, such as Safe Work Method Statements (SWMS) and Job Safety Analysis (JSA) records, along with the capability to track licenses, ensuring compliance and safety in operations. This all-in-one approach significantly enhances efficiency and organization for service businesses.

Description

PowerOps is a cloud-based solution designed specifically for field service management in generator service companies. It efficiently organizes comprehensive records related to customers, sites, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), incorporating functions such as dispatch, work orders, quotes, preventive maintenance schedules, service reports, and invoicing. While office personnel focus on scheduling tasks and maintaining service history, technicians utilize a mobile application to access their assigned jobs, complete inspection checklists, log readings, take photos, document findings, and obtain customer signatures. The platform is tailored to generator-specific workflows, which feature NFPA 110 monthly checklists, load bank testing fields, and transfer switch inspections. Service records can be compiled into PDF reports for easy access and sharing. Furthermore, the software facilitates equipment tracking, recurring maintenance schedules, and the management of customer and service agreement records, while also integrating with QuickBooks Online to streamline the synchronization between office management and field operations, ultimately enhancing the efficiency of service teams in delivering quality customer support. This comprehensive tool not only boosts productivity but also ensures that all aspects of service management are seamlessly connected.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

QuickBooks Online No 
Stripe No 
Xero Yes 

Integrations

QuickBooks Online Yes 
Stripe Yes 
Xero No 

Pricing Details

A$53/user/month
Plans cost A$53–A$69 per active user per month. GST is not charged. The 14-day free trial covers the first user and requires no card to start; additional users require a card and are billed from the day they are added.
Free Trial Yes 
Free Version No 

Pricing Details

Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Extrua

Country

Australia

Website

www.extrua.com.au/dispatch

Vendor Details

Company Name

PowerOps

Country

United States

Website

powerops.io

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives

No Alternatives

Alternatives

FieldEx Reviews

FieldEx

Fieldex Pte. Ltd.
Zebu Reviews

Zebu

Zebu HQ
Einpix Reviews

Einpix

Epicus IT