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Description
Enhance your efficiency and streamline support with ExpressConnect, a comprehensive solution tailored for optimal data center maintenance. Our service proactively detects failures and reduces downtime through robust hardware monitoring of your server, storage, and network systems. Forget about the hassle of making service calls, as our automated support features open tickets based on real-time alerts around the clock. Each ticket comes with fault diagnosis and valuable service insights, ensuring that you are always informed. With secure, agentless, and email-based options, managing your service tickets becomes an effortless task that you can accomplish from anywhere at any time. You can easily upload technical documents and share notes to facilitate direct collaboration with your engineer. Stay updated on the status of your service tickets in real-time and access historical data categorized by agreement, location, or date. Moreover, you can seamlessly integrate ticket placement into your existing ITSM system. By leveraging the support data provided, you can make informed forecasts for infrastructure projects and tailor your maintenance coverage effectively. This holistic approach not only simplifies operations but also empowers you to maintain a proactive stance on your data center management.
Description
The contemporary live music scene operates efficiently with Muzeek, which optimizes time and resources for artists, venues, promoters, agencies, managers, touring companies, and festivals. This platform allows users to effortlessly dispatch branded booking confirmations, manage holds, modify deal conditions, automate documentation, take notes, oversee availability, sync personal calendars, and much more. As private interactions unfold, your team receives real-time updates, significantly improving communication among all parties involved. It’s truly a revolutionary tool. Instantly create, send, and share visually appealing event and ticket reports that refresh in real-time as changes occur, including automatic ticket sales information sourced from integrated ticketing partners. Each booking automatically generates settlements that can be easily approved and circulated among collaborators. Custom deal terms are calculated automatically using event and ticketing data from these partners, enabling seamless financial processes. Additionally, you can quickly produce invoices, distribute payment links, initiate payments, and collect deposits with ease. This level of automation transforms how the industry operates, making it more efficient than ever.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Datadog
Yes
Eventbrite
No
Google Calendar
No
HPE OneView
Yes
Mailchimp
No
Microsoft Outlook
No
Nagios Core
Yes
Okta
No
PayPal
No
SolarWinds Access Rights Manager
Yes
Integrations
Datadog
No
Eventbrite
Yes
Google Calendar
Yes
HPE OneView
No
Mailchimp
Yes
Microsoft Outlook
Yes
Nagios Core
No
Okta
Yes
PayPal
Yes
SolarWinds Access Rights Manager
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$9 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Service Express
Founded
1993
Country
United States
Website
serviceexpress.com/expressconnect/
Vendor Details
Company Name
Muzeek
Founded
2012
Country
France
Website
muzeek.com
Product Features
Data Center Management
Audit Trail
No
Behavior-Based Acceleration
No
Cross Reference System
No
Device Auto Discovery
No
Diagnostic Testing
No
Import / Export Data
No
JCL Management
No
Multi-Platform
No
Multi-User
No
Power Management
No
Sarbanes-Oxley Compliance
No
Product Features
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No
