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Description

We provide solutions specifically designed to cater to the needs of daily freight operations, enabling freight forwarders like you to enhance business workflows and deliver an exceptional customer experience. By removing the need for manual invoice reconciliation and the cumbersome processing of lengthy statements, we enhance your team's ability to manage exceptions effectively and achieve operational excellence. Our advanced shipment visibility platform simplifies the process of tracking shipments, thereby decreasing the workload on your team for updates. With the implementation of AI training and quality assurance, you can attain an impressive 99% data entry accuracy. Streamline your accounting department's routine tasks through automation, which liberates them from tedious manual processes and allows a greater focus on customer service and operational duties. Additionally, our system enables you to monitor employee productivity and keep tabs on task status, deadlines, priority levels, accuracy, output, and time utilization, ensuring that no task is overlooked. Furthermore, by outsourcing intricate tasks that require human expertise, you not only lighten your team's load but also gain comprehensive insights into productivity through our analytics tools. Such enhancements not only improve efficiency but also lead to better overall satisfaction for both your team and customers.

Description

GoFreight is an AI-powered freight forwarding management platform built specifically for freight forwarders seeking to modernize logistics operations, automate repetitive tasks, and improve operational efficiency. The cloud-based software combines transportation management, shipment tracking, CRM, accounting workflows, quoting, document handling, and analytics into one integrated freight forwarding system. GoFreight leverages artificial intelligence to automate operational workflows such as reading and processing shipping emails, extracting information from shipping documents, matching records to shipments, and converting rate contracts into actionable quotes. The platform’s AI-driven Action Center organizes shipment tasks and operational workflows into a centralized dashboard that allows teams to manage imports, exports, air freight, and ocean freight activities more effectively. Additional features include GoNexus Email Intake for automated email processing, GoNexus Hub for AI-powered document extraction and shipment matching, and Rate Management tools that unify spot and contract rates with integrated vessel schedules. Designed for freight forwarders operating across multiple countries and offices, GoFreight enables distributed teams to collaborate in real time through a fully cloud-based infrastructure. The platform also provides shipment visibility, customer service enhancements, automated reporting, reminders, and business analytics to help freight forwarding companies improve service quality while handling higher shipment volumes with the same operational workforce.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CargoWise Yes 
Magaya CRM Yes 
Microsoft Excel Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 
Samplead No 
Shipthis Yes 
TIO No 

Integrations

CargoWise No 
Magaya CRM No 
Microsoft Excel No 
Microsoft PowerPoint No 
Microsoft Word No 
Samplead Yes 
Shipthis No 
TIO Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Expedock

Founded

2019

Country

United States

Website

www.expedock.com

Vendor Details

Company Name

GoFreight

Founded

2017

Country

United States

Website

www.gofreight.com

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

Product Features

Freight

3PL Yes 
Barcoding / RFID No 
Billing & Invoicing Yes 
Customer Management Yes 
Customer Portal Yes 
Import / Export Management Yes 
International Forwarders Yes 
LTL Management Yes 
Local Forwarders Yes 
Rate Management No 
Shipment Tracking Yes 
Truckload Management Yes 
Warehouse Management Yes 
Waybills Yes 

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking Yes 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate No 
For Freight Yes 
For eCommerce No 
Status Tracking Yes 
Website Integration Yes 

Transportation Management

Billing & Invoicing No 
Carrier Management No 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management No 

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