Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ExpandIT allows service and installation companies to increase productivity while reducing administrative costs. ExpandIT Service Portal, ExpandIT Service and ExpandIT Resource Planning are all part of the solution.
ExpandIT software is designed for companies that provide service and installation to:
Reduce manual work - Keep track of forms, expenses, time, and more digitally. No need to lose paperwork.
Reduce errors - Get rid of paper forms in order to reduce errors All information can be stored digitally.
Empower Field Staff – Provide tools for your service technicians that reduce the time-consuming paperwork and streamline processes
Increase Profitability - Integrate seamlessly with Microsoft Dynamics ERP software to invoice faster, and improve cash flow.
Enhance Customer Experience - Allow customers to schedule service, pay bills and access records online.
Ensure Compliance - Document service work was done to meet compliance requirements.
Description
Perfectly designed for industries such as field service dispatch, courier services, security, plumbing, electrical work, and general maintenance, this system facilitates job entry through customizable fields and quick-select dropdown menus. It features real-time job dispatching to mobile devices and simplifies job management with automated status updates. The Desktop or Web Dispatcher acts as a highly adaptable command center for overseeing all jobs efficiently. A background processor ensures seamless communication with mobile devices while automating various tasks. The Web-based FieldAgent empowers users to view and modify their jobs directly while in the field. Additionally, dispatchGate can be tailored to meet specific business requirements, ensuring it fits your operational needs perfectly. The dispatchGate Dispatcher allows for the management of all jobs from a single interface, enabling easy tracking of each job's progress. Built to operate directly from the dispatchGate Engine, this system forms the backbone of the entire dispatchGate software suite, providing a comprehensive solution for effective job management. With its combination of customizable features and real-time capabilities, it significantly enhances workflow efficiency across multiple sectors.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ExpandIT
Founded
1998
Country
Denmark
Website
www.expandit.com
Vendor Details
Company Name
Dispatch Management Solutions
Founded
2018
Country
New Zealand
Website
www.dispatching.co.nz/
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
Yes
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
Yes
Vehicle Tracking
No