Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Exoserva offers a comprehensive customer relationship management and field service solution tailored for contractors and home-service enterprises. This platform consolidates various functionalities, including customer and lead management, communication through calls and texts, scheduling and dispatching, as well as processing estimates, invoices, payments, and automated follow-ups. Its AI receptionist efficiently manages incoming calls and messages, qualifies service requests, and has the capability to schedule appointments, while staff can utilize web and mobile applications to organize jobs and technicians seamlessly. Additionally, the platform features portals for both customers and vendors, provides customer-facing documentation, and integrates smoothly with QuickBooks Online and Google Calendar. Subscription plans are determined based on fleet size and come with monthly allowances for AI voice and SMS services. Technicians are equipped with a mobile application that allows them to access job details, navigate to on-site locations, and capture photos and signatures for verification. Potential customers also have the opportunity to experience an interactive AI voice demo and can request guided setup assistance to better understand how the system can streamline their operations. By integrating these various tools into one cohesive platform, Exoserva aims to enhance efficiency and improve overall service delivery for its users.
Description
PlanProphet is a specialized customer relationship management and marketing automation solution designed specifically for the printing and graphics sector. Built on the Salesforce platform, it integrates flawlessly with print estimating software to deliver essential features like lead management, data analysis, and thorough customer relationship capabilities. By automating communication with customers—such as reminders for quotes and follow-ups after sales—PlanProphet significantly increases efficiency while improving the overall customer experience. This platform enhances the approval workflow by enabling users to send proofs directly to clients, monitor their status in real-time, and automatically dispatch reminders. Additionally, it includes a mobile application that allows users to retrieve customer information, generate and share quotes, and oversee potential clients instantly. With a project management feature powered by Asana, PlanProphet not only facilitates project tracking but also encourages streamlined communication and heightened productivity with ease. Overall, this innovative solution represents a significant advancement in how businesses in the printing and graphics industry manage customer interactions and project workflows.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Asana
No
Google Calendar
Yes
QuickBooks Online
Yes
Salesforce
No
Integrations
Asana
Yes
Google Calendar
No
QuickBooks Online
No
Salesforce
Yes
Pricing Details
$499/month
The Wedge plan starts at $499/month. Plans vary by fleet size and include monthly AI voice and SMS allowances. Month-to-month plans are available without a long-term contract, and annual billing is also offered.
Free Trial
Yes
Free Version
No
Pricing Details
$50 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Knock Knock Contractor LLC
Website
exoserva.com
Vendor Details
Company Name
PlanProphet
Founded
2018
Country
United States
Website
www.planprophet.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No