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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Exoserva offers a comprehensive customer relationship management and field service solution tailored for contractors and home-service enterprises. This platform consolidates various functionalities, including customer and lead management, communication through calls and texts, scheduling and dispatching, as well as processing estimates, invoices, payments, and automated follow-ups. Its AI receptionist efficiently manages incoming calls and messages, qualifies service requests, and has the capability to schedule appointments, while staff can utilize web and mobile applications to organize jobs and technicians seamlessly. Additionally, the platform features portals for both customers and vendors, provides customer-facing documentation, and integrates smoothly with QuickBooks Online and Google Calendar. Subscription plans are determined based on fleet size and come with monthly allowances for AI voice and SMS services. Technicians are equipped with a mobile application that allows them to access job details, navigate to on-site locations, and capture photos and signatures for verification. Potential customers also have the opportunity to experience an interactive AI voice demo and can request guided setup assistance to better understand how the system can streamline their operations. By integrating these various tools into one cohesive platform, Exoserva aims to enhance efficiency and improve overall service delivery for its users.

Description

PlanProphet is a specialized customer relationship management and marketing automation solution designed specifically for the printing and graphics sector. Built on the Salesforce platform, it integrates flawlessly with print estimating software to deliver essential features like lead management, data analysis, and thorough customer relationship capabilities. By automating communication with customers—such as reminders for quotes and follow-ups after sales—PlanProphet significantly increases efficiency while improving the overall customer experience. This platform enhances the approval workflow by enabling users to send proofs directly to clients, monitor their status in real-time, and automatically dispatch reminders. Additionally, it includes a mobile application that allows users to retrieve customer information, generate and share quotes, and oversee potential clients instantly. With a project management feature powered by Asana, PlanProphet not only facilitates project tracking but also encourages streamlined communication and heightened productivity with ease. Overall, this innovative solution represents a significant advancement in how businesses in the printing and graphics industry manage customer interactions and project workflows.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Asana No 
Google Calendar Yes 
QuickBooks Online Yes 
Salesforce No 

Integrations

Asana Yes 
Google Calendar No 
QuickBooks Online No 
Salesforce Yes 

Pricing Details

$499/month
The Wedge plan starts at $499/month. Plans vary by fleet size and include monthly AI voice and SMS allowances. Month-to-month plans are available without a long-term contract, and annual billing is also offered.
Free Trial Yes 
Free Version No 

Pricing Details

$50 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Knock Knock Contractor LLC

Website

exoserva.com

Vendor Details

Company Name

PlanProphet

Founded

2018

Country

United States

Website

www.planprophet.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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