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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Exoserva offers a comprehensive customer relationship management and field service solution tailored for contractors and home-service enterprises. This platform consolidates various functionalities, including customer and lead management, communication through calls and texts, scheduling and dispatching, as well as processing estimates, invoices, payments, and automated follow-ups. Its AI receptionist efficiently manages incoming calls and messages, qualifies service requests, and has the capability to schedule appointments, while staff can utilize web and mobile applications to organize jobs and technicians seamlessly. Additionally, the platform features portals for both customers and vendors, provides customer-facing documentation, and integrates smoothly with QuickBooks Online and Google Calendar. Subscription plans are determined based on fleet size and come with monthly allowances for AI voice and SMS services. Technicians are equipped with a mobile application that allows them to access job details, navigate to on-site locations, and capture photos and signatures for verification. Potential customers also have the opportunity to experience an interactive AI voice demo and can request guided setup assistance to better understand how the system can streamline their operations. By integrating these various tools into one cohesive platform, Exoserva aims to enhance efficiency and improve overall service delivery for its users.

Description

JWD Dox was developed to assist businesses in gathering essential customer information while minimizing the necessity for in-person meetings. This innovative tool enables the distribution of PDFs via email or text to obtain customer signatures easily. Once the customer signs the document, it is automatically returned to Moraware, streamlining the approval process whether needed prior to a site visit or if your installation teams could not secure the customer's authorization. JWD Dox simplifies this by allowing you to send forms or documents directly from your Moraware attachments for customer signing, ensuring that the signed version is promptly received back as an attachment to the relevant job. Additionally, Job Well Done Field is specifically designed for countertop fabricators to enhance communication between on-site teams and the office, ensuring that everyone stays informed. Users can leverage all these fantastic features from any device with web access, promoting efficiency and connectivity regardless of location.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar Yes 
QuickBooks Online Yes 

Integrations

Google Calendar No 
QuickBooks Online No 

Pricing Details

$499/month
The Wedge plan starts at $499/month. Plans vary by fleet size and include monthly AI voice and SMS allowances. Month-to-month plans are available without a long-term contract, and annual billing is also offered.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Knock Knock Contractor LLC

Website

exoserva.com

Vendor Details

Company Name

Job Well Done

Website

www.jobwelldone.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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