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features
design
support

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Description

Robust customer profiles can transform KYC compliance into a strategic advantage for organizations. By utilizing omni-channel data ingestion and monitoring, firms can enhance their AML processes significantly. A closed-loop system architecture works to perpetually refine performance, ensuring that operations remain efficient. Automated alerts and notifications are essential for keeping stakeholders informed of any critical updates. In contrast, the traditional methods of managing KYC and AML compliance are often slow, labor-intensive, and susceptible to mistakes. By leveraging Exela’s diligence and compliance systems, which are part of our Banking & Financial Services Suite, businesses can minimize processing times, reduce errors, and lower operating expenses through the effective use of automated data processing. This approach leads to expedited digital customer onboarding, more efficient document management, advanced identity verification, improved customer profiles, and insightful analytics. Moreover, integrating various communication channels to gather better customer data from every interaction facilitates the creation of richer customer profiles, ultimately driving further success. Enhanced customer insights not only support compliance efforts but also pave the way for more personalized service offerings.

Description

Papyrus Omni-Channel operations involve conversations that span various channels, devices, enterprises, and timeframes, ensuring a seamless and connected experience for managing both incoming and outgoing communications. Each interaction with a customer across different touchpoints is linked to an adaptive case that monitors the complete conversation journey, allowing customers to start an interaction on one channel and complete it on another. The Papyrus CCM Platform is leveraged by some of the largest corporations globally to enhance efficiency and drive digital transformation, having successfully undergone field tests in diverse scenarios over the years. This solution empowers the creation of any type of outgoing business communication and can generate documents of varying complexities all within a single platform. Papyrus Software equips businesses with the capability to deliver various types of documents through both digital and traditional channels while incorporating an integrated feedback mechanism. Moreover, templates are adjusted to match the target channel only at the point of distribution, ensuring optimal presentation and relevance. By facilitating this flexibility, businesses can maintain a more cohesive relationship with their customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Exela Technologies

Country

United States

Website

www.exelatech.com/solutions/banking/diligence-compliance

Vendor Details

Company Name

ISIS Papyrus America

Founded

1988

Country

Austria

Website

www.isis-papyrus.com

Product Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

KYC

Product Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Alternatives

Alternatives

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KYC Portal

Aqubix Ltd / Finopz
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CCM Platform

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Eclipse Papyrus

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