Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Excelpoint is a global company that specializes in no-code business process automation. Our success and reputation have been built by working with our customers to identify business-critical issues and address them using our no-code software. We configure and deploy scalable solutions to automate business processes and workflows. Our no-code software is a key component of our customers' success in creating streamlined operations that improve business results, reduce cost, drive business improvement and enhance customer and employee experience. We design and implement solutions that meet your specific requirements. These solutions replace manual, paper-based and spreadsheet-based processes with highly efficient and automated solutions that are integrated into your technology landscape.
Description
Zingtree lets you build interactive decision trees with no code. This allows you to create agent scripts, guide customers and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. It is a no-code solution that allows business users to create, deploy, manage, and update their decision trees with minimal IT work.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
5X
No
Automation Anywhere
Yes
Freshdesk
No
Intercom
No
Nectar Desk
No
Pandium
No
Salesforce
No
WordPress
No
Zendesk
No
Integrations
5X
Yes
Automation Anywhere
No
Freshdesk
Yes
Intercom
Yes
Nectar Desk
Yes
Pandium
Yes
Salesforce
Yes
WordPress
Yes
Zendesk
Yes
Pricing Details
£50/monthly for 1 users
4 to 10 - £1,000 per concurrent licence
11 to 20 - £950 per concurrent licence
21 to 40 - £900 per concurrent licence
41 to 70 - £800 per concurrent licence
71 to 100 - £700 per concurrent licence
101 to 200 - £600 per concurrent licence
201 to 350 - £500 per concurrent licence
351+ - £450 per concurrent licence
11 to 20 - £950 per concurrent licence
21 to 40 - £900 per concurrent licence
41 to 70 - £800 per concurrent licence
71 to 100 - £700 per concurrent licence
101 to 200 - £600 per concurrent licence
201 to 350 - £500 per concurrent licence
351+ - £450 per concurrent licence
Free Trial
No
Free Version
No
Pricing Details
$25.00/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Excelpoint
Founded
2004
Country
United Kingdom
Website
www.excelpoint.co.uk
Vendor Details
Company Name
Zingtree
Founded
2014
Country
United States
Website
zingtree.com
Product Features
Business Management
Billing & Invoicing
Yes
CRM
Yes
Employee Management
Yes
Financial Management
Yes
Inventory Management
Yes
Marketing Management
Yes
Order Management
Yes
Point of Sale (POS)
Yes
Project Management
Yes
Purchasing
Yes
Scheduling
Yes
Time & Expense Tracking
Yes
Training Management
Yes
Vendor Management
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
No
Call Recording
No
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Clinical Trial Management
21 CFR Part 11 Compliance
No
Document Management
No
Electronic Data Capture
No
Enrollment Management
No
HIPAA Compliant
No
Monitoring
No
Patient Database
No
Recruiting Management
No
Scheduling
No
Study Planning
No
Customer Service
Alerts / Escalation
No
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
No
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
No
Hospital Management
Accounting Integration
No
Appointment Management
No
Appointment Scheduling
No
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
No
Out-Patient Management
No
Patient Records Management
No
Physician Management
No
Policy Management
No
Revenue Management
No
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
No
Quoting
Automated Quoting
No
Catalog Management
No
Client Portal
No
Contact Management
No
Customer Accounts
No
Customizable Branding
No
Discount Management
No
Forms Creation
No
Pricing Management
No
Product Configurator
No
Proposal Management
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
No
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No