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Description

Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it. Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly. Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality. This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.

Description

Get the best cloud ERP for fast growing businesses today! Excel spreadsheets and other outdated software are no longer necessary for any business to succeed. Versa Cloud ERP is a new ERP software that eliminates spreadsheets, post-it notes and add-ons. Versa is a modern, all-in-one software designed for inventory heavy manufacturing, distribution and e-commerce businesses that are rapidly growing. It is simpler than the older software used by larger competitors, but it is still powerful enough to be used in businesses like yours. Annual fees start at USD 1,800 per year for all the capabilities of Versa software, including financials, AR/AP manufacturing, inventory warehouse, shipping/receiving logistics, projects CRM, B2B/B2C electronic commerce and more. Winner: 2018 Stevie Gold , 2017 Best in Biz - Silver, 2017-FinancesOnline-Rising Star & Great User Experience , 2018 Software Advice-Front Runners

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Avalara No 
Azure Marketplace No 
Check Point IPS No 
Check Point Infinity No 
Imonggo No 
Magento No 
Pliant No 
Salesforce No 
Shopify No 

Integrations

Avalara Yes 
Azure Marketplace Yes 
Check Point IPS Yes 
Check Point Infinity Yes 
Imonggo Yes 
Magento Yes 
Pliant Yes 
Salesforce Yes 
Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1800 per year
Revenue-Based Subscription Plan offers unlimited users for a subscription fee that starts at 0.5% per year of prior 12 months revenues and goes down from there to 0.15%.
Users-Based Subscription Plan starts at USD$150 per User per Month for 1 Full User, with the per User fee going down from there to USD $25 per User per Month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Everhelp

Founded

2021

Country

Poland

Website

www.ever-help.com

Vendor Details

Company Name

Versa Cloud ERP

Founded

2019

Country

United States

Website

www.versaclouderp.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Accounting

Accounts Payable Yes 
Accounts Receivable Yes 
Bank Reconciliation Yes 
Billing & Invoicing Yes 
CPA Firms No 
Cash Management Yes 
Cryptocurrency Support No 
Expense Tracking Yes 
Fixed Asset Management Yes 
Fund Accounting Yes 
General Ledger Yes 
Government Yes 
Multi-Currency Yes 
Nonprofits No 
Payroll Management No 
Project Accounting Yes 
Purchase Orders Yes 
Tax Management Yes 

Distribution

Barcoding / RFID Yes 
Import / Export Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management Yes 
Warehouse Management Yes 

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM Yes 
Dashboard Yes 
Distribution Management Yes 
Enterprise Asset Management No 
Financial Management Yes 
HR Management No 
Inventory Management Yes 
Order Management Yes 
Project Management Yes 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management Yes 
Supply Chain Management Yes 
Warehouse Management Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting No 
Inventory Optimization Yes 
Kitting No 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Manufacturing

Accounting Integration Yes 
ERP Yes 
MES No 
MRP Yes 
Maintenance Management No 
Purchase Order Management Yes 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics Yes 
Safety Management No 
Shipping Management Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

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