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Description

Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents. THE PROCESS 1. Define: establish authentic scenarios and criteria for success. 2. Run: execute tests that mimic realistic human behavior. 3. Measure: identify successful elements, failures, and operational boundaries. 4. Act: obtain clear, actionable insights for necessary adjustments or deployments. KEY FEATURES 1. Scenarios: create and define test cases based on agent directives. 2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles. 3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction. 4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions. 5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail. This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.

Description

Spur represents the pioneering advancement in AI-driven QA engineering, automating the testing process effectively. Its intelligent agents can mimic the behavior of countless users within minutes, identifying bugs before they reach the end-users. Unlike traditional methods that rely on CSS and XPaths, Spur's agents interact with web elements directly, achieving an impressive 99% reliability and minimizing false positives. By utilizing Spur, a single QA professional can exponentially increase their output, executing thousands of regression tests daily. With the integrated scheduler, tests can be aligned seamlessly with release timelines, eliminating any potential delays. The reporting process is streamlined with features such as one-click bug reports, notifications, video replays of testing sessions, and comprehensive step-by-step analysis. Moreover, Spur's AI agents are exceptionally tailored to deliver high-quality testing and insights, while also ensuring the security of data with advanced encryption protocols, both during storage and transmission. This innovative tool not only enhances efficiency but also empowers teams to maintain high standards in software quality assurance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

7AI No 

Integrations

7AI Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Evalgent

Founded

2025

Country

India

Website

www.evalgent.com

Vendor Details

Company Name

Spur

Founded

2023

Country

United States

Website

www.spurtest.com

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Product Features

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