Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents.
THE PROCESS
1. Define: establish authentic scenarios and criteria for success.
2. Run: execute tests that mimic realistic human behavior.
3. Measure: identify successful elements, failures, and operational boundaries.
4. Act: obtain clear, actionable insights for necessary adjustments or deployments.
KEY FEATURES
1. Scenarios: create and define test cases based on agent directives.
2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles.
3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction.
4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions.
5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail.
This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.
Description
Pulse QA transforms the landscape of quality assurance by automating testing workflows and eliminating the need for manual procedures. Its sophisticated real-time dashboard facilitates live tracking of test cases, summaries of execution, pass/fail statistics, and detailed error logs. Featuring record-and-replay functionalities, it streamlines the test creation process while ensuring flawless implementation. With customizable test plans and comprehensive project management tools, it enhances regression cycles and maintains application stability.
Additionally, key features encompass cloud-based remote execution for teams distributed across various locations, effective change tracking for version control, and scalable user management complemented by time-limited licensing options. By automating repetitive tests, fostering remote teamwork, and optimizing regression cycle management, Pulse QA significantly conserves time and minimizes errors.
As the premier solution for enhanced, efficient, and dependable testing, Pulse QA empowers organizations to elevate their quality assurance practices. Embrace the future of QA today and confidently deliver superior software products to your users.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5000/year
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Evalgent
Founded
2025
Country
India
Website
www.evalgent.com
Vendor Details
Company Name
Office Solution
Founded
2012
Country
United States
Website
innovationalofficesolution.com