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Description
Eureka AI offers an innovative enterprise software platform that harnesses AI to transform large-scale population data into valuable market and risk insights. The platform's primary offerings are tailored to empower businesses with data-driven intelligence for growth. Omni serves as a sophisticated market intelligence tool, delivering precise and detailed insights into market share and customer demographics through anonymized data that complies with privacy standards, covering 30–80% of the population. The Explorer feature enables users to build specific audiences based on comprehensive data metrics, such as credit scores, income or socioeconomic status, and particular app interactions, which can then be targeted across various digital advertising channels like programmatic ads, Meta, Google, and TikTok. Additionally, Spectrum merges alternative data credit scores with traditional credit bureau scores, resulting in a potential increase in loan approval rates by 10–20% without raising the risk of non-performing loans, thus optimizing financial institutions' lending processes. This combination of tools positions Eureka AI as a key player in the data intelligence landscape, facilitating smarter decision-making for organizations.
Description
Salesforce Agentforce Communications is a purpose-built AI CRM solution designed to help telecom and communications providers operate more efficiently and profitably. It transforms the traditional middle office by integrating billing, service, product management, and sales processes into a unified platform. With configurable AI agents, companies can automate customer inquiries, order updates, and billing troubleshooting around the clock. Predictive insights such as churn forecasting and order fulfillment estimates allow teams to take proactive action. The Enterprise Product Catalog enables providers to design, test, launch, and manage complex commercial and technical offerings with ease. Industry CPQ capabilities streamline quoting and product bundling across multiple channels. The out-of-the-box communications data model reduces costly customization and accelerates deployment. Guided service console tools improve agent productivity and reduce training time. Seamless integrations with BSS and OSS systems ensure operational continuity. Agentforce Communications empowers telecom organizations to deliver personalized experiences while lowering operational costs.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$325 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Eureka AI
Country
United States
Website
eureka.ai/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/communications/cloud/