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Description
Seats nobody uses. Changes nobody noticed. AI nobody approved. EtherInsights finds all three across your Microsoft estate, gives each one an owner, and keeps the proof.
Seats nobody uses: find unused Microsoft 365 licences before your renewal locks them in. Add your renewal dates and EtherInsights warns you 30 days ahead, with the seats to cut. Azure resources and Windows 365 Cloud PC capacity are sized from real use.
Changes nobody noticed: see who changed a setting, when, and what it was before, then put back just that setting, across Entra ID, Intune, Exchange Online, Teams, SharePoint and OneDrive, Windows 365, Defender and Purview.
AI nobody approved: see the AI apps in your tenant and who let them in, and check Microsoft 365 Copilot readiness before you buy licences.
Every finding carries an owner, an action and a value, so it can be approved line by line. MSPs see every customer tenant in one partner portal.
Scans are read-only and metadata-only: no file content or mail bodies are stored. One published price for the whole platform: £0.79 per licensed user a month, no add-ons, no feature tiers. 14-day free trial on your own tenant (card required). Also available on Microsoft Marketplace. EfficientEther is certified to ISO 27001, ISO 9001 and ISO 42001.
Description
Monitor and Visualize Microsoft 365 Performance
Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out.
It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint.
This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes.
Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft Entra ID
Yes
Microsoft Azure
Yes
Microsoft Exchange
No
Microsoft Graph
Yes
Microsoft Intune
Yes
Microsoft SharePoint
No
Microsoft System Center Operations Manager (SCOM)
No
Microsoft Teams
No
Windows 365
Yes
Integrations
Microsoft 365
Yes
Microsoft Entra ID
Yes
Microsoft Azure
No
Microsoft Exchange
Yes
Microsoft Graph
No
Microsoft Intune
No
Microsoft SharePoint
Yes
Microsoft System Center Operations Manager (SCOM)
Yes
Microsoft Teams
Yes
Windows 365
No
Pricing Details
£0.79/licensed user/month
£0.79 per licensed user per month ($1 or €1), with no add-ons and no feature tiers. 14-day free trial on your own tenant (card required). Also available on Microsoft Marketplace.
Free Trial
Yes
Free Version
No
Pricing Details
on request
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EfficientEther
Country
United Kingdom
Website
etherinsights.ai
Vendor Details
Company Name
NiCE IT Management Solutions GmbH
Founded
1991
Country
Germany
Website
www.nice.de/microsoft365/
Product Features
Cloud Cost Management
Cost Reduction Optimization
No
Dashboard
No
Data Import/Export
No
Data Storage
No
Data Visualization
No
Resource Usage Reporting
No
Roles / Permissions
No
Spend and Cost Reporting
No
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes