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support

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Description

Seats nobody uses. Changes nobody noticed. AI nobody approved. EtherInsights finds all three across your Microsoft estate, gives each one an owner, and keeps the proof. Seats nobody uses: find unused Microsoft 365 licences before your renewal locks them in. Add your renewal dates and EtherInsights warns you 30 days ahead, with the seats to cut. Azure resources and Windows 365 Cloud PC capacity are sized from real use. Changes nobody noticed: see who changed a setting, when, and what it was before, then put back just that setting, across Entra ID, Intune, Exchange Online, Teams, SharePoint and OneDrive, Windows 365, Defender and Purview. AI nobody approved: see the AI apps in your tenant and who let them in, and check Microsoft 365 Copilot readiness before you buy licences. Every finding carries an owner, an action and a value, so it can be approved line by line. MSPs see every customer tenant in one partner portal. Scans are read-only and metadata-only: no file content or mail bodies are stored. One published price for the whole platform: £0.79 per licensed user a month, no add-ons, no feature tiers. 14-day free trial on your own tenant (card required). Also available on Microsoft Marketplace. EfficientEther is certified to ISO 27001, ISO 9001 and ISO 42001.

Description

Monitor and Visualize Microsoft 365 Performance Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out. It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint. This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes. Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft Azure Yes 
Microsoft Exchange No 
Microsoft Graph Yes 
Microsoft Intune Yes 
Microsoft SharePoint No 
Microsoft System Center Operations Manager (SCOM) No 
Microsoft Teams No 
Windows 365 Yes 

Integrations

Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft Azure No 
Microsoft Exchange Yes 
Microsoft Graph No 
Microsoft Intune No 
Microsoft SharePoint Yes 
Microsoft System Center Operations Manager (SCOM) Yes 
Microsoft Teams Yes 
Windows 365 No 

Pricing Details

£0.79/licensed user/month
£0.79 per licensed user per month ($1 or €1), with no add-ons and no feature tiers. 14-day free trial on your own tenant (card required). Also available on Microsoft Marketplace.
Free Trial Yes 
Free Version No 

Pricing Details

on request
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EfficientEther

Country

United Kingdom

Website

etherinsights.ai

Vendor Details

Company Name

NiCE IT Management Solutions GmbH

Founded

1991

Country

Germany

Website

www.nice.de/microsoft365/

Product Features

Cloud Cost Management

Cost Reduction Optimization No 
Dashboard No 
Data Import/Export No 
Data Storage No 
Data Visualization No 
Resource Usage Reporting No 
Roles / Permissions No 
Spend and Cost Reporting No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

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