Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Eracent assists its clients in navigating the complexities of software license management and computing asset oversight within the dynamic IT landscape of today. By partnering with us, enterprise organizations can achieve substantial reductions in their yearly software expenditures, mitigate audit and security vulnerabilities, and enhance their asset management efficiency. Our clientele includes some of the largest corporate and governmental IT infrastructures globally. At the heart of any successful Software Asset Management (SAM) or IT Asset Management (ITAM) initiative lies high-quality data. Through our comprehensive cross-platform discovery, application recognition, and software usage analytics, we deliver in-depth insights that empower organizations. Our adaptable integration capabilities allow for seamless data sharing from various sources, creating a unified perspective on ownership and operations. We provide detailed discovery and usage analytics across data centers, desktops, cloud environments, and mobile devices, coupled with lifecycle management and customizable automation processes for both hardware and software assets. This holistic approach enables organizations to maintain control over their assets efficiently and effectively.
Description
Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axonius
Yes
ArmorCode
No
BindTuning
No
CloudFabrix
No
Datanet
No
Dialpad Connect
No
Dotcom-Monitor
No
Entitle
No
Globys Suite
No
HCL BigFix
No
Integrations
Axonius
Yes
ArmorCode
Yes
BindTuning
Yes
CloudFabrix
Yes
Datanet
Yes
Dialpad Connect
Yes
Dotcom-Monitor
Yes
Entitle
Yes
Globys Suite
Yes
HCL BigFix
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Eracent
Website
www.eracent.com
Vendor Details
Company Name
ServiceNow
Founded
2003
Country
United States
Website
www.servicenow.com
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
No
Compliance Management
No
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
License Management
Automatic SKU Recognition
Yes
Central LM Server
No
Copy Protection
No
History Tracking
No
Node Management
No
Online Activation
No
Portable License
No
Sarbanes-Oxley Compliance
No
Timing Rights
No
Trial License
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
No
Task Management
Yes
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
No
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes