Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

At Equinix, we understand that digital infrastructure is a crucial element for gaining a competitive edge. Leaders in the digital space require a unified location to consolidate and interconnect their essential infrastructure, which is vital for their success. As the premier global entity in digital infrastructure, our reliable platform facilitates this integration. Numerous organizations face challenges due to disjointed and intricate architectures that encompass both private and public domains, leading them to seek a singular solution to streamline and unify their operations. We provide a comprehensive global platform that lays the groundwork for your achievements. You can position your infrastructure wherever it is most needed, ensuring connectivity to all the resources essential for your success. By harnessing agility, speed, and confidence, you can capitalize on opportunities effectively. Additionally, you’ll find that you can create immediate physical and virtual links to a vibrant global ecosystem comprising over 10,000 customers, each of whom is rapidly establishing new connections on our platform, outperforming the next ten competitors combined. This interconnected approach allows businesses to thrive in an increasingly digital world.

Description

Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AlmaLinux
Axonius
Cisco Prime Network
Cloud Gateway
Codesphere
Compyl
Crossplane
Cycle
F5 BIG-IP Container Ingress Services
F5 BIG-IQ Centralized Management
F5 Distributed Cloud DDoS Mitigation Service
GlobalDots
IBM Cloud Direct Link
IC Markets
InCountry
KubeVirt
MayaData
Qarbon LATTICE
Seaplane
TMGM

Integrations

AlmaLinux
Axonius
Cisco Prime Network
Cloud Gateway
Codesphere
Compyl
Crossplane
Cycle
F5 BIG-IP Container Ingress Services
F5 BIG-IQ Centralized Management
F5 Distributed Cloud DDoS Mitigation Service
GlobalDots
IBM Cloud Direct Link
IC Markets
InCountry
KubeVirt
MayaData
Qarbon LATTICE
Seaplane
TMGM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Equinix

Founded

1998

Country

United States

Website

www.equinix.com

Vendor Details

Company Name

Kundo

Country

Sweden

Website

kundo.se

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Enterprise Architecture

Application Portfolio Management
Architecture Governance
Capability Mapping
Diagramming
Idea Management
Modeling & Simulation
Project Management
Risk Assessment
Transformation Roadmapping
Version Control

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

Videotron Business Television Reviews

Videotron Business Television

Videotron Business
BlueSEOTools Reviews

BlueSEOTools

BlueSEOTools.com