Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Equinix, we understand that digital infrastructure is a crucial element for gaining a competitive edge. Leaders in the digital space require a unified location to consolidate and interconnect their essential infrastructure, which is vital for their success. As the premier global entity in digital infrastructure, our reliable platform facilitates this integration. Numerous organizations face challenges due to disjointed and intricate architectures that encompass both private and public domains, leading them to seek a singular solution to streamline and unify their operations. We provide a comprehensive global platform that lays the groundwork for your achievements. You can position your infrastructure wherever it is most needed, ensuring connectivity to all the resources essential for your success. By harnessing agility, speed, and confidence, you can capitalize on opportunities effectively. Additionally, you’ll find that you can create immediate physical and virtual links to a vibrant global ecosystem comprising over 10,000 customers, each of whom is rapidly establishing new connections on our platform, outperforming the next ten competitors combined. This interconnected approach allows businesses to thrive in an increasingly digital world.
Description
Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!
API Access
Has API
API Access
Has API
Integrations
AlmaLinux
Axonius
Cisco Prime Network
Cloud Gateway
Codesphere
Compyl
Crossplane
Cycle
F5 BIG-IP Container Ingress Services
F5 BIG-IQ Centralized Management
Integrations
AlmaLinux
Axonius
Cisco Prime Network
Cloud Gateway
Codesphere
Compyl
Crossplane
Cycle
F5 BIG-IP Container Ingress Services
F5 BIG-IQ Centralized Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Equinix
Founded
1998
Country
United States
Website
www.equinix.com
Vendor Details
Company Name
Kundo
Country
Sweden
Website
kundo.se
Product Features
Cloud Management
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval
Data Center Management
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance
Enterprise Architecture
Application Portfolio Management
Architecture Governance
Capability Mapping
Diagramming
Idea Management
Modeling & Simulation
Project Management
Risk Assessment
Transformation Roadmapping
Version Control
Infrastructure-as-a-Service (IaaS)
Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management