Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Facilitating teamwork, secure sharing of information, and enhancing business efficiency for law enforcement agencies globally, we have developed a thorough complaint management solution by merging our award-winning platform with the comprehensive expertise in complaint handling and outsourcing provided by Equiniti Hazell Carr. This results in a versatile and robust platform specifically designed to meet your unique operational requirements, along with expert technical resources and outsourcing options. Our all-encompassing solution is suitable for extensive remediation and rectification initiatives, allowing you to handle complaints or cases proactively before they escalate into larger issues. Additionally, our modular approach allows you to choose individual components to customize your customer service experience, or opt for a fully managed service solution that covers every aspect of complaint management, ensuring a seamless and efficient process for your agency. By leveraging our solution, you can significantly improve the overall effectiveness of your operations while maintaining high standards of service delivery.
Description
Remedi EMR boasts an intuitive interface designed to document the physician-patient interaction while adhering to the SOAP methodology. It is compatible with Tablet PCs and can accommodate voice commands. Similar to its counterpart, Remedi PM, this solution offers comprehensive support from the moment a patient enters the office. The process includes data entry by medical assistants covering various aspects such as chief complaints, history of present illness (HPI), past medical history (PMH), medication history, family background, social history, review of systems, physical examinations, assessments, treatment plans, prescription generation, as well as orders and results management. Each of these components can be tailored to meet the preferences of individual users, enhancing personalization. Additionally, it includes features tailored to specific medical specialties. Noteworthy aspects that set Remedi EMR apart include integrated ICD codes, customizable CPT codes, compliance with E&M guidelines as mandated by Medicare, a robust document management system that eliminates the need for fax machines, and many other functionalities that streamline the workflow for healthcare providers. Ultimately, Remedi EMR is designed to improve efficiency in medical practices while ensuring high-quality patient care.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Equiniti
Founded
2007
Country
United Kingdom
Website
equiniticharter.com
Vendor Details
Company Name
Ecognize
Country
United States
Website
www.ecognize.com/REMR_overview.html
Product Features
Complaint Management
Case Management
No
Complaint Classification
No
Corrective Actions (CAPA)
No
Customer Complaint Tracking
No
Feedback Management
No
Forms Management
No
Issue Tracking
No
Quality Assurance Management
No
Routing
No
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No
Product Features
Electronic Medical Records (EMR)
Appointment Management
Yes
Charting
Yes
Compliance Tracking
Yes
E-Prescribing
Yes
E/M Coding
Yes
HIPAA Compliant
No
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
No
Patient Portal
No
Self Service Portal
Yes
Voice Recognition
No