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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Facilitating teamwork, secure sharing of information, and enhancing business efficiency for law enforcement agencies globally, we have developed a thorough complaint management solution by merging our award-winning platform with the comprehensive expertise in complaint handling and outsourcing provided by Equiniti Hazell Carr. This results in a versatile and robust platform specifically designed to meet your unique operational requirements, along with expert technical resources and outsourcing options. Our all-encompassing solution is suitable for extensive remediation and rectification initiatives, allowing you to handle complaints or cases proactively before they escalate into larger issues. Additionally, our modular approach allows you to choose individual components to customize your customer service experience, or opt for a fully managed service solution that covers every aspect of complaint management, ensuring a seamless and efficient process for your agency. By leveraging our solution, you can significantly improve the overall effectiveness of your operations while maintaining high standards of service delivery.

Description

Remedi EMR boasts an intuitive interface designed to document the physician-patient interaction while adhering to the SOAP methodology. It is compatible with Tablet PCs and can accommodate voice commands. Similar to its counterpart, Remedi PM, this solution offers comprehensive support from the moment a patient enters the office. The process includes data entry by medical assistants covering various aspects such as chief complaints, history of present illness (HPI), past medical history (PMH), medication history, family background, social history, review of systems, physical examinations, assessments, treatment plans, prescription generation, as well as orders and results management. Each of these components can be tailored to meet the preferences of individual users, enhancing personalization. Additionally, it includes features tailored to specific medical specialties. Noteworthy aspects that set Remedi EMR apart include integrated ICD codes, customizable CPT codes, compliance with E&M guidelines as mandated by Medicare, a robust document management system that eliminates the need for fax machines, and many other functionalities that streamline the workflow for healthcare providers. Ultimately, Remedi EMR is designed to improve efficiency in medical practices while ensuring high-quality patient care.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Equiniti

Founded

2007

Country

United Kingdom

Website

equiniticharter.com

Vendor Details

Company Name

Ecognize

Country

United States

Website

www.ecognize.com/REMR_overview.html

Product Features

Complaint Management

Case Management No 
Complaint Classification No 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management No 
Forms Management No 
Issue Tracking No 
Quality Assurance Management No 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

Product Features

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing Yes 
E/M Coding Yes 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal Yes 
Voice Recognition No 

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