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Average Ratings 0 Ratings
Description
Facilitating teamwork, secure sharing of information, and enhancing business efficiency for law enforcement agencies globally, we have developed a thorough complaint management solution by merging our award-winning platform with the comprehensive expertise in complaint handling and outsourcing provided by Equiniti Hazell Carr. This results in a versatile and robust platform specifically designed to meet your unique operational requirements, along with expert technical resources and outsourcing options. Our all-encompassing solution is suitable for extensive remediation and rectification initiatives, allowing you to handle complaints or cases proactively before they escalate into larger issues. Additionally, our modular approach allows you to choose individual components to customize your customer service experience, or opt for a fully managed service solution that covers every aspect of complaint management, ensuring a seamless and efficient process for your agency. By leveraging our solution, you can significantly improve the overall effectiveness of your operations while maintaining high standards of service delivery.
Description
Impromed Equine is a powerful and all-encompassing software designed for managing equine veterinary practices. Leveraging established business intelligence, this solution streamlines information management and boosts operational efficiency through its suite of features, including specialized billing for equine services, mobile applications for ambulatory care, inventory oversight, and tailored treatment plans. Additionally, Impromed offers seamless integration with laboratories and digital imaging systems, comprehensive bi-directional synchronization, and smart inventory management in collaboration with Henry Schein Animal Health, among other functionalities, making it a vital tool for veterinary professionals in the equine field. By utilizing this advanced software, practices can enhance their overall workflow and improve patient care effectively.
API Access
Has API
API Access
Has API
Integrations
Next In Line
PetDesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Equiniti
Founded
2007
Country
United Kingdom
Website
equiniticharter.com
Vendor Details
Company Name
Covetrus
Founded
2018
Country
United States
Website
software.covetrus.com/veterinary-solutions/impromed-equine-veterinary-software/
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Product Features
Horse
Billing & Invoicing
Breeding Management
Client Database
Expense Tracking
Feed Management
Horse Database
Horse Records
Income Statements
Medical Records